Technology Governance & Control Analyst

Posted 14 Days Ago
Be an Early Applicant
Suffolk, VA, USA
In-Office
83K-112K Annually
Senior level
Financial Services
The Role
Develops and evaluates technology governance, policies, controls, and testing programs. Supports risk assessments, regulatory compliance, audits, examinations, evidence collection, remediation tracking, and governance reporting. Partners with technology and business stakeholders across change management, SDLC, access management, vendor management, disaster recovery, data governance, and technology operations. Translates regulatory and audit requirements into practical procedures and provides risk-based recommendations.
Summary Generated by Built In

Primary Purpose: 

The Technology Governance Analyst is responsible for developing, maintaining, and evaluating the organization's technology control environment. This role serves as a first line of defense (1LOD) governance partner, working collaboratively with Information Technology, Information Security, Project Management, Application Owners, and Business Analysts to establish policies, standards, procedures, controls, and testing programs supporting regulatory compliance, risk management, and ensuring operational excellence. 

 As a highly independent contributor, the analyst drives governance and control initiatives, evaluates technology controls, identifies gaps in controls, and collaboratively works to implement risk-based recommendations. The analyst supports audit and exam readiness, collaborates during the audits/exams, and assists in remediation plans. The analyst influences outcomes through technical expertise, analysis, and cross-functional partnership. 

The good-faith compensation range for this role is expected to be $82,500 to $112,000, based on the role, market, internal equity, and candidate qualifications.


Essential Responsibilities:
 

Governance, Policy & Procedure Management 

  • Develop, maintain, and update technology policies, standards, procedures, and operational guidelines. 
  • Ensure governance documents align with regulatory expectations, industry frameworks, and organizational objectives. 
  • Facilitate periodic reviews of governance artifacts with business and technology stakeholders. 
  • Maintain document inventories, version control, approval workflows, and evidence of governance reviews. 
  • Translate regulatory and audit requirements into practical operational procedures. Adheres to applicable federal laws, rules, and regulations including those related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA).


          Control Design & Implementation
           

          • Design preventive, detective, and corrective controls across technology processes. 
          • Develop control documentation including:  
            • Control objectives
            • Risk statements
            • Control descriptions
            • Procedures
            • Frequency requirements
            • Ownership assignments
            • Evidence requirements
          • Partner with technology teams to integrate controls into operational processes. 
          • Assist in the implementation of governance processes supporting:  
            • Change Management 
             
            • Software Development Lifecycle (SDLC) 
             
            • Access Management 
             
            • Vendor Management 
             
            • Asset Management 
             
            • Disaster Recovery 
             
            • Data Governance 
             
            • Technology Operations
          • Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification. 


          Risk & Compliance Support
            

          • Support technology risk assessments and control evaluations. 
          • Assist with mapping controls to:  
            • FFIEC requirements 
            • NIST Cybersecurity Framework 
            • NIST 800-53 
            • COBIT 
            • ISO 27001 
            • Internal Policies and Standards 
          • Participate in risk and control self-assessments (RCSAs). 
          • Assist control owners with risk treatment and mitigation planning. 


          Audit & Examination Readiness
            

          • Support internal audit engagements, external audits, and regulatory examinations. 
          • Prepare evidence packages, control inventories, and documentation repositories. 
          • Assist in responding to auditor and examiner requests. 
          • Maintain current documentation demonstrating control effectiveness. 
          • Support management action plan development and remediation tracking. 


          Reporting & Metrics
            

          • Develop governance metrics and control performance reporting. 
            • Control effectiveness Produce dashboards showing:
            • Testing results
            • Issue status
            • Policy review status
            • Remediation progress
          • Prepare executive summaries for leadership and governance committees.


          Minimum Required Skills & Competencies:
           

          Education  

          • Bachelor's degree in Information Technology, Information Systems, Cybersecurity, Business Administration, Risk Management, or related field. 


          Experience
            

          • 5-7 years of relevant experience with a proven ability to collaboratively lead risk, governance, control, or audit initiatives and provide credible recommendations to stakeholders across one or more of the following:  
            • Technology Governance 
            • IT Risk Management 
            • Information Security Governance 
            • Internal Controls 
            • Compliance 
            • Internal Audit 
            • Technology Operations 

           

          Knowledge & Skills  

          Strong understanding of:  

          • IT General Controls (ITGCs) 
          • Technology governance principles 
          • Policy and procedure development 
          • Control design and implementation 
          • Risk assessment methodologies 
          • First line testing methodologies 
          • Regulatory compliance requirements 
          • Technology operational processes 
          • Audit and examination support activities 


          Experience with:
            

          • ServiceNow IRM/GRC 
          • Governance, Risk & Compliance platforms 
          • Microsoft Office Suite 
          • Risk and control documentation 
          • Control testing and evidence collection


            Desired Skills & Competencies:
              

            • Analytical Thinking  
            • Control Design & Evaluation
            • Policy Writing  
            • Process Documentation  
            • Risk Assessment  
            • Audit Readiness  
            • Regulatory Compliance  
            • Attention to Detail  
            • Written Communication  
            • Stakeholder Collaboration  
            • Problem Solving  
            • Organizational Skills 


              Physical Requirements:
                

              • Express or exchange ideas by means of the spoken word via email and verbally. 
              • Exert up to 10 pounds of force occasionally, use your arms and legs, and sit most of the time. 
              • Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation. 
              • Not substantially exposed to adverse environmental conditions. 
              • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential responsibilities.

                 

                      Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
                      This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

                      Skills Required

                      • Bachelor's degree in Information Technology, Information Systems, Cybersecurity, Business Administration, Risk Management, or a related field
                      • 5-7 years of relevant experience in technology governance, IT risk management, information security governance, internal controls, compliance, internal audit, or technology operations
                      • Understanding of IT general controls, technology governance principles, policy and procedure development, control design and implementation, risk assessment methodologies, first-line testing, regulatory compliance, technology operations, and audit support
                      • Experience with ServiceNow IRM/GRC or governance, risk, and compliance platforms
                      • Experience with risk and control documentation, control testing, and evidence collection
                      • Experience with Microsoft Office Suite
                      • Knowledge of FFIEC requirements, NIST Cybersecurity Framework, NIST 800-53, COBIT, and ISO 27001
                      • Analytical thinking, control design and evaluation, policy writing, process documentation, risk assessment, audit readiness, regulatory compliance, written communication, stakeholder collaboration, problem solving, and organizational skills

                      TowneBank Compensation & Benefits Highlights

                      The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about TowneBank and has not been reviewed or approved by TowneBank.

                      • Leave & Time Off Breadth — PTO, all federal bank holidays, and an extra birthday day off are highlighted, with paid parental leave also offered. Time off can be used for vacation, illness, caregiving, bereavement, and birth/adoption for both full- and part-time staff.
                      • Wellbeing & Lifestyle Benefits — Wellness initiatives include on-site screenings, fitness-club reimbursement, virtual fitness and mindfulness classes, and various employee discounts. An Employee Assistance Program and wellness resources support everyday wellbeing.
                      • Retirement Support — A 401(k) with employer contributions through Principal and retirement planning tools are provided. A standard match with full vesting over five years is noted.

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                      The Company
                      HQ: Suffolk, VA
                      1,065 Employees
                      Year Founded: 1999

                      What We Do

                      Founded in 1999, TowneBank is a company built on relationships, offering a full range of banking and other financial services, with a mission of serving others and enriching lives. Dedicated to a culture of caring, Towne values all employees and members by embracing their diverse talents, perspectives, and experiences. Today, the bank operates over 40 banking offices throughout Hampton Roads and Central Virginia, as well as Northeastern and Central North Carolina – serving as a local leader in promoting the social, cultural, and economic growth in each community. Towne offers a competitive array of business and personal banking solutions, delivered with only the highest ethical standards. Experienced local bankers providing a higher level of expertise and personal attention with local decision-making are key to the TowneBank strategy. Towne has grown its capabilities beyond banking to provide expertise through its controlled divisions and subsidiaries that include Towne Investment Group, Towne Wealth Management, Towne Insurance Agency, Towne Benefits, TowneBank Mortgage, TowneBank Commercial Mortgage, Berkshire Hathaway HomeServices Towne Realty, Towne 1031 Exchange, LLC, and Towne Vacations. NOTICE TO CONSUMERS REGARDING MARYLAND LENDER LICENSEES: TowneBank is licensed to engage in business as a Maryland Mortgage Lender and assigned a unique NMLS identifier number: 512138. The NMLS Consumer Access Website is linked here: www.nmlsconsumeraccess.org Interested in joining the Towne Family? Available positions are listed at www.townebank.com/careers. TowneBank and its affiliate companies support a diverse workforce and are Equal Opportunity Employers who do not discriminate against individuals on the basis of race, color, religion, national origin, age, sex (including pregnancy and gender identity), genetics, sexual orientation, disability, veteran status or other classification protected by law.

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