Technology Engagement Specialist (Puerto Rico)

Join our growing team and build innovative tools and services that address complex issues. Working at ICF means applying a passion for meaningful work with intellectual rigor across a range of domains. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. This position is located in Puerto Rico and requires the ability to travel around the island to meet with clients and stakeholders. Commutable to our Guaynabo, PR, ICF office for essential meetings.

What will you be doing?

• Support Engagement Lead with activities related to a complex technology and hazard resilience program being implemented across Puerto Rico. 
• Interface directly with engagement lead and project stakeholders in support of data collection within Puerto Rico.
• Support relationship building and outreach to the agencies, municipalities, and citizens.
• Support engagement activities and ensure accurate, timely dissemination of information for a complex technology and hazard resilience program in Puerto Rico.
• Interface directly with project stakeholders to build consensus, obtain buy-in, and maintain trust for exchange of data and information. 
• Prepare materials and facilitate meetings with diverse project stakeholders. 
• Support development of communications and marketing materials to grow awareness of program objectives and benefits. 
• Prepare in English and Spanish news releases, newsletters, and social media content to effectively communicate program updates and milestones and post them across all media platforms.
• Prepare weekly communication reports for the Director.
• Conduct media monitoring to prepare daily reports.

What you must have:

• Bachelor’s degree in Marketing, Communications, Public Policy, or similar field.
• 5+ years experience facilitating stakeholder interactions in Puerto Rico, including those with members of the public, municipal boards and commissions, citizen groups, state agencies, and organizations in Puerto Rico.
• 5+ years experience working across diverse stakeholder groups to develop and implement engagement plans for complex programs, including governmental and non-governmental entities. 
• 5+ years managing stakeholder engagement activities and preparing tailored communications to stakeholders to maintain consistent engagement. 
• Full professional proficiency in English and Spanish.
• Remote position, located in Puerto Rico, or willing to relocate to Puerto Rico, and able to travel to visit clients, stakeholders and essential meetings at the ICF office in Guaynabo, PR, ICF.

What we’d like you to have:

• Good interpersonal and network skills, and ability to articulate program benefits and maintain strong relationships with stakeholders.
• Demonstrated experience developing marketing plans, formal marketing communications including social media channels a plus.
• Demonstrated experience showing strong critical thinking and problem-solving skills paired with a desire to take initiative.
• Experience using modern technologies and mapping softwares a plus.

Why you’ll love working here:

• Opportunities for professional growth
• Comprehensive health benefits
• Generous vacation and retirement plans
• Employee support program
• Participation in charity initiatives

This job is a Section 3 eligible job opportunity. We encourage applications from individuals that are low income and/or living in Public Housing. 

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Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email [email protected] and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more here: Requesting an Accommodation for the ICF interview process.

Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$70,700.00 - $120,190.00

Puerto Rico Remote Office (PR99)