About the Role
The Technology Enablement Analyst helps everyone at Specialized use technology safely, accountably, and productively. The leading edge today is AI enablement, but the role is broader: SharePoint and Atlassian administration, data-privacy and security awareness, and the practical governance that keeps our platforms well understood and well used. Working closely with IT, Cybersecurity, and Legal, this person is the bridge between our platforms and the people who use them.
We are looking for a teacher first. The hardest part of this job is not configuring a platform — it is sitting with a team that has already built its own workaround, understanding why, and bringing them onto a supported path they actually prefer. Roughly half the week is hands-on platform and reporting work; the other half is spent with people, running sessions, coaching teams, and steering Shadow IT back onto sanctioned tools.
Who We Are Looking For
You genuinely enjoy teaching — running a Lunch & Learn or walking someone through their first useful AI prompt is the best part of your week, not an interruption to it.
You would rather enable than gatekeep, and you get satisfaction from turning a guideline into a practice people adopt willingly.
You want your hands on the platforms you teach; credibility here comes from knowing the tools deeply enough to be trusted.
You are patient with people and impatient with friction — happy to explain something three times, then go remove the reason it needed explaining.
Key Responsibilities
AI Enablement and Safe Adoption
Lead AI enablement and training, including the AI Champions Lunch & Learn series, the AI Bootcamp, and the central training library.
Guide teams in safe, responsible, accountable AI use, and operationalize the tiered evaluation model that gates use cases by risk and data sensitivity.
Champion prompt-engineering practice and real use cases, and run intake for new ones by business value and risk.
Data Privacy, Security, and Shadow IT
Partner with Cybersecurity and Legal to socialize what safe and accountable use means, translating requirements into guidance people can follow.
Steer Shadow IT back onto sanctioned platforms, and maintain the sanctioned-tool catalog and request path so the approved option is the easy one.
SharePoint Administration and Governance
Own SharePoint site administration, architecture, permissions, and content lifecycle so information stays findable, secure, and governed.
Run periodic permission and external-sharing reviews with Cybersecurity, and manage site lifecycle and archival to control storage growth.
Atlassian Support and AI Cost Visibility
Serve as backup to the Atlassian Administrator across Jira, Confluence, and Rovo — supporting the platform, not owning it — including license hygiene ahead of renewals.
Produce the monthly AI consumption and cost reporting for Global Technology leadership on behalf of the Sr. Manager, System Administration, with variance to budget and the usage evidence behind renewals.
What Success Looks Like
Teams across the company use approved AI tools confidently for real work, with adoption measured rather than assumed.
New AI use cases are routinely assessed through the tiered evaluation model, so adoption scales without added risk.
AI spend is visible, forecast, and managed inside budget, and Shadow IT is materially reduced.
SharePoint is well governed, and enablement runs as a documented, repeatable service rather than a set of personal habits.
Required Qualifications
Demonstrated experience administering Microsoft SharePoint, including architecture, permissions, and governance.
Strong platform administration background across one or more enterprise SaaS or collaboration platforms — provisioning, permissions and group management, configuration, integrations, and lifecycle management.
Scripting and automation capability — PowerShell, Python, or equivalent, working with REST APIs such as Microsoft Graph to automate reporting and administration.
Demonstrated AI solution capability: has built practical AI solutions others actually use — Copilot agents, custom GPTs, prompt libraries, retrieval-grounded assistants, or AI-assisted automation — with sound judgment about grounding data, accuracy, and limits.
Experience designing and running enablement — training, workshops, onboarding, office hours, or documentation people actually read — with evidence that adoption improved.
A track record of gaining voluntary compliance: bringing teams onto supported tools through partnership rather than enforcement.
Working knowledge of data-privacy, cybersecurity, and responsible-AI principles, with excellent written and verbal communication skills.
Preferred Qualifications
Experience administering or supporting Atlassian tools such as Jira, Confluence, or Rovo.
Exposure to security-awareness, data-loss-prevention, or Shadow IT and SaaS-governance programs.
Experience building a champions network, community of practice, or internal training curriculum.
Power Platform, low-code automation, or SaaS integration experience; relevant Microsoft, Atlassian, security, or AI certifications.
Background in system administration or IT operations.
PAY
Below is a summary of compensation elements for this role at the company if based in the following locations:
California Base Pay Range: (119,000 163,000)
BENEFITS
As a full-time, regular teammate, you are eligible for the following benefits, beginning the first of the month following your start date.
Benefits include:
- Competitive pay with annual performance-based reviews for continued growth and recognition
- Comprehensive healthcare plan options, including PPO, EPO, HDHP, and HMO (acupuncture and physical therapy included)
- Health Savings Account (HSA) with employer HSA contributions when enrolled in the High-Deductible Healthcare Plan (HDHP)
- Dental and Vision plans
- 401(k) Company Matching up to $5,000 annually with immediate 100% vesting and administrative fees paid for by the company
- Company-paid Life, AD&D, Short-Term Disability, and Long-Term Disability Insurance
- Employee Assistance Program that provides access to individualized mental well-being care
- Generous Vacation, Sick, Paid Holidays, and Volunteer Time Off
- 14 weeks of 100% paid leave for birthing parents and 8 weeks of 100% paid leave for non-birthing parents, plus a Specialized bike for your new baby
- Up to $9,000 annually in Career Development & Degree Assistance
- Up to $250 annually in Fitness & Wellness Reimbursement
- Industry Pro-Deal Discounts and Perks
For additional information on benefits and perks, please visit: https://benefits.specialized.com.
We want to increase representation of all races, genders, and body types in the cycling industry and are committed to building a diverse and inclusive workforce where all people thrive. We encourage everyone – especially those from marginalized groups – to apply to our job postings and help us earn the position as the rider’s brand of choice. We are always looking for creative, innovative, and passionate people who are eager to contribute to our mission of pedaling the planet forward. Regardless of your qualifications, if you are ready to make a difference, please apply and let us know how you can make an impact at Specialized!
See what we are up to on LinkedIn, Instagram.
12:00 PM Meeting ended: 1h 54s Open in Loop workspace
Skills Required
- Demonstrated experience administering Microsoft SharePoint, including architecture, permissions, and governance
- Strong platform administration experience across enterprise SaaS or collaboration platforms, including provisioning, permissions, group management, configuration, integrations, and lifecycle management
- Scripting and automation capability using PowerShell, Python, or equivalent, with REST APIs such as Microsoft Graph
- Demonstrated ability to build practical AI solutions such as Copilot agents, custom GPTs, prompt libraries, retrieval-grounded assistants, or AI-assisted automation
- Sound judgment regarding AI data grounding, accuracy, and limitations
- Experience designing and running enablement programs, including training, workshops, onboarding, office hours, or documentation
- Evidence that enablement efforts improved adoption
- Track record of gaining voluntary compliance and moving teams onto supported tools through partnership
- Working knowledge of data privacy, cybersecurity, and responsible AI principles
- Excellent written and verbal communication skills
- Experience administering or supporting Atlassian tools such as Jira, Confluence, or Rovo
- Exposure to security awareness, data-loss prevention, Shadow IT, or SaaS governance programs
- Experience building a champions network, community of practice, or internal training curriculum
- Power Platform, low-code automation, or SaaS integration experience
- Relevant Microsoft, Atlassian, security, or AI certifications
- Background in system administration or IT operations
Specialized Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Specialized and has not been reviewed or approved by Specialized.
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Retirement Support — A 401(k) with Fidelity offers up to $5,000 in annual employer matching with immediate vesting, and the company covers plan administrative fees for active employees. This provides strong retirement support within the total package.
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Parental & Family Support — Published materials describe 6–8 weeks at 100% pay for birthing recovery and 8 weeks of fully paid parental bonding, alongside fertility benefits and adoption assistance. Some materials indicate certain roles or locations may offer even longer fully paid leave.
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Wellbeing & Lifestyle Benefits — Cycling‑centric perks include substantial gear discounts, race entry fee support, on‑site fitness options, healthy on‑site meals, an employee bike service center, and a dog‑friendly HQ. These benefits can meaningfully enhance day‑to‑day experience for those who value the cycling culture.
Specialized Insights
What We Do
Founded on the principle of performance and fueled by innovation, our focus on the rider and their needs is our constant. From seasoned pros and weekend warriors, to kids and commuters—if you ride, we’re for you. The passion we have for sharing our love of bikes with the world can be seen in those who choose to work here. Headquartered in Morgan Hill, CA, the passionate and creative teammates at Specialized have designed and manufactured the world's most innovative bikes and gear since 1974. Are you ready to join our team and help pedal the planet forward?
