Technology Director
San José, Costa Rica
As the Technology Director, you are a visionary technical leader who oversees platform development and guides technical evolution. You lead Tech Leads, Frontend/Backend Developers, QA, DevOps, and Content Authors. You are responsible for enterprise architecture, technical standards, team development, and business growth.
You will:
- Lead the platform development team in implementing technical architecture, standards, and best practices
- Oversee enterprise platform technologies including AEM, microservices, APIs, React, and cloud infrastructure
- Establish and maintain technical standards, processes, and documentation
- Build strong distributed teams and foster effective collaboration across locations
- Hire, mentor, evaluate, and develop high-performing team members
- Serve as in-house expert on platform technologies and mentor others
- Manage technical relationships with internal and external stakeholders
- Contribute to business development through technical consulting and requirements gathering
- Own delivery and development quality standards
You have:
Leadership & Soft Skills
- 5+ years of professional experience delivering enterprise web solutions
- 3+ years proven technical leadership on CMS-backed web projects
- Demonstrated ability to lead and mentor high-performing distributed teams
- Excellent verbal and written communication skills; ability to explain technical concepts to non-technical stakeholders
- Strong organizational and team management skills with strategic business thinking
- Empathetic leader who identifies, develops, and recognizes high performers
- Excellent problem-solving and critical thinking abilities
- Ability to work effectively in multi-disciplinary environments (creative, analytics, delivery teams)
- Passion for technology innovation and staying current with industry trends
- Proven success leading web/platform development teams through high-pressure, timeline-driven projects, consistently delivering quality solutions that meet or exceed client expectations.
Technical Skills – Required
- Expertise in enterprise platform development using Java and Spring Framework
- Strong understanding of microservices architecture, RESTful APIs, and backend design patterns
- Proficiency with Git and build automation tools (Maven, Jenkins)
- Knowledge of database design, SQL, and data management concepts
- Good understanding of frontend technologies (React, HTML5, CSS3, JavaScript) to lead cross-functional teams
- Experience with enterprise CMS platforms, preferably AEM
- Familiarity with Jira and Confluence for project management and collaboration
- Knowledge of cross-browser compatibility, accessibility, SEO best practices, and web standards
- Experience with responsive web design and mobile-first development
Technical Skills – Desirable
- DevOps practices, CI/CD pipelines, and cloud infrastructure (AWS, Azure, or similar)
- Experience with headful and headless AEM implementations
- GraphQL and modern API technologies
- Application security best practices and compliance requirements
Education & Qualifications
- BS in Computer Science or related technical discipline; or equivalent professional experience
- English proficiency (B2+ level in reading, writing, and conversation)
- Industry certifications in platform technologies (AEM, AWS, Azure) are a plus
What We Offer:
- Global maternity and parental leave
- Work-life balance
- Competitive benefits packages
- Vacation, compassionate leave, wellness days, and flex days
- Access to online services for families and new parents
- Diversity and Inclusion Board with 13 affinity groups
- Internal learning and development programs
- Asociación Solidarista - You can join voluntarily
“The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week. The ask stems from our want to:
Strengthen opportunity for continuous learning
Improve collaboration and team relationships.
Increase employee engagement
We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.”
Critical Mass is an equal opportunity employer.
Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.
The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.
If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx
Skills Required
- 5+ years of professional experience delivering enterprise web solutions
- 3+ years proven technical leadership on CMS-backed web projects
- Expertise in enterprise platform development using Java and Spring Framework
- Strong understanding of microservices architecture, RESTful APIs, and backend design patterns
- Proficiency with Git and build automation tools
- Knowledge of database design, SQL, and data management concepts
- Good understanding of frontend technologies (React, HTML5, CSS3, JavaScript)
- Experience with enterprise CMS platforms, preferably AEM
- Familiarity with Jira and Confluence for project management and collaboration
- BS in Computer Science or related technical discipline
- English proficiency (B2+ level in reading, writing, and conversation)
What We Do
We’re Critical Mass. We are 2,000 inspired humans across 14 offices, setting the right path—not just the next one—for our clients, their customers, and our own colleagues. We work with the best, Apple, Adobe, BMW, Nike, Diageo, Airbnb, BNY and many more, to power connected ecosystems that make brands stand out by driving performance with data, technology, AI, creative and media. We’re a global marketing agency founded in Canada, but digital is our home. If you know us, then you know we’re a special place that attracts big talent and tiny egos. We’re driven, uncompromising and we live our values. We’re Critical Mass, but our friends call us CM. Learn more at criticalmass.com.
