Technology Coordinator

Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila)
Technology Coordinator
Summary:

• To provide technical assistance by answering questions and resolving problems on the organization's computer hardware, systems software, applications software, and all other computer related problems

General Responsibilities:

• Configures, monitors, and maintains email applications or virus protection software
• Installs, configures and upgrades new hardware or software systems or components, ensuring integration with existing network system
• Answers user queries and resolves computer problems including printing, installation, word processing, electronic mail and other desktop issues
• Escalate requests, especially pertaining to network connections, to the appropriate party, as needed.
• Includes coordinating user access for staff to the US team
• Provides operational support for the organization's information systems and peripheral equipment, such as servers, desktops, printers and storage devices
• May be assigned / rotated across related sub-functions including but not limited to sub-functions within Shared Services
• Other job-related duties that may be assigned from time to time

Basic Qualifications:

• Educational Background: At least 2 years of college
• Professional Experience: None
• Skills Required:
  • Proficient in MS Office/ Google Suites
  • Microsoft Certification (MSCE) is an advantage
  • Technical skills
  • Good written and verbal communication skills

Preferred Qualifications:

• Knowledge in MacOS
• Knowledge in Aternity/ Observe Tool
• Knowledge in Vulnerability Remediation

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to [email protected]
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).