Technology Compliance and Regulatory Manager

At ING, Technology Risk keeps the bank sharp, secure and ready to innovate. We help the business move fast—while staying in control.

We’re looking for a Technology Compliance and Regulatory Manager to support Technology Risk at ING Bank Australia. In this role, you’ll help ensure our Technology division meets key regulatory requirements, locally and globally. You’ll advise on APRA standards (CPS220, CPS230, CPS234, etc.) and regulations such as GDPR and DORA, while strengthening compliance awareness across the team.

You’ll also support our first‑response process for technology incidents—managing triage, escalation, and assessing regulatory notification needs. Experience in major incident response and crisis management is essential.

A core part of the role includes uplifting regulatory capability by delivering targeted education, supporting self‑assessments, and helping ensure ongoing compliance commitments are met.

What you’ll do …

• Advise the Technology team on compliance regulations, required controls, and compliance arrangements.

• Raise awareness and educate Technology staff on regulatory obligations impacting IBAL’s Technology division.

• Provide guidance on relevant European regulations and support IBAL in demonstrating compliance with global policy requirements.

• Support major incident response by:

  • Assessing customer and regulatory impacts

  • Escalating issues promptly

  • Coordinating an effective and timely incident response.

What we’re looking for…

• Strong understanding of banking regulations, with a proven track record in assessing regulatory applicability.

• Experience as a Senior NFR Officer (or equivalent), with at least 5 years in risk areas relevant to Technology Risk Management as described above.

• Solid knowledge of banking operations, external regulations, and associated processes, procedures, and systems.

• Demonstrated experience implementing policies and procedures in a complex environment.

• Excellent collaboration skills and the ability to work effectively across functional and geographical teams.

• Strong relationship‑building skills, with the ability to earn trust and credibility with stakeholders.

• Deep, relevant expertise in risk and compliance management within the banking industry.

What’s in it for you?

• Discounted ING Health Insurance.

• An additional Rest Day to support your wellbeing.

• An IMPACT Day to volunteer on approved sustainability activity.

About Us
At ING, we’re all about making life simpler and more rewarding - for the people who bank with us, the team members who work with us, and the communities we’re proud to support. Joining ING means stepping into an environment where your individuality isn’t just welcomed - it’s celebrated. We’ve built a culture that’s fun, inclusive, and supportive, giving you the freedom to be yourself, so you can do your thing.

Whether you’re taking ownership of exciting projects, thinking outside the box, or working with global colleagues, you’ll find ING is the kind of place where growth isn’t just a possibility; it’s a promise. As a WGEA Employer of Choice for Gender Equality and Family Inclusive workplace, you’ll feel the difference in how we value and champion our people.

We make hiring decisions based on your skills, capabilities, and how you align with our values - not on ticking every box. So, if you’re interested but don’t meet all the criteria, we encourage you to apply. And because we want you to shine, let us know if you need any adjustments to the recruitment process by emailing [email protected]

We’re invested in fostering a diverse and inclusive workplace where everyone feels like they belong. Sound like your kind of vibe. We can’t wait to hear from you!
(One last note: We operate using a direct talent sourcing model, so no agency introductions, please.)

ING is Australia's most recommended bank according to RFi XPRT Survey, February 2021 - July 2021 (n = 31,903) when compared to customers of 20 other banks operating in Australia.

Need more?
 

Please contact [email protected]
 

Applications close on 16 February