Supports BlaBlaCar's internal and external systems, provides daily B2B support, conducts training sessions, and improves system functionalities.
Your Mission
We are looking for a Technology Support Specialist to join the Technologists Team at BlaBlaCar. Their mission is to support the trouble proofing process of company's products, their testing and development.
Your responsibilities
• Monitoring and testing of BlaBlaCar’s internal & external systems’ functions
• Providing daily support to our external B2B partners
• Animate coaching & training sessions for new Bus providers and external agents
• Maintaining, filling and editing data into the systems
• Work on improving the interface and functionality of the systems
Your qualifications
• PC proficiency at the level of a confident user (working with internal unique system/products)
• An analytical mind, the ability to complete assigned tasks clearly and competently
• Responsibility, attentiveness, perseverance, high self-organisation, learning ability, punctuality
• Proficiency in English at least intermediate level
• Fit with our BlaBlaPrinciples
• Thriving in a collaborative, fast-growing and innovative environment
• Ability to take ownership, aligned with business priorities
• Previous experience in online marketplaces, logistic and transportation companies will be a preference for a candidate.
What we have to offer
• 4 additional weeks on top of legal maternity/paternity leaves
• Financial support for home office equipment
• 24 days holidays per year including 12 days of public holidays (vacations and sick leaves are compensated according to the labor law)
• Local meal plan policy (3300 UA/month)
• Public transport compensation (455 UA/month)
• Mental health/psychologial support (Moka.care) & individual therapy sessions (Ensuria)
• Private health insurance
• Personal growth via trainings, mentorship, internal mobility programs, and English classes
• Employee Stock ownership plan
• Regular team building events (End of Summer Party, Christmas Dinner, Workshops)
• 1 day per year for volunteering
Interested in joining the ride?
• a 45-min video-call with Maxime, Talent Acquisition Manager, to get to know you, understand your career expectations, and answer your first questions
• a 45-min video-call with Tatyana Lakhno,Technologists Team Lead, to get to know you, present you the team, and discuss your technical fit for the role.
Our hiring process lasts on average 25-30 days, offers usually come within 48 hours.
BlaBlaCar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you don’t meet 100% of the qualifications outlined above, tell us why you’d still be a great fit for this role in your application.
