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Role: Techno-Functional Solution Architect
Location: Santa Clara, CA (Onsite Day 1)
Key Responsibilities:
Act as a bridge between business and engineering teams, driving end-to-end solutioning and stakeholder discussions.
Work closely with client stakeholders to understand business requirements and translate them into scalable technical solutions.
Define high-level architecture (HLD), solution design, and integration strategy, especially for hardware + software ecosystems.
Lead hardware integration initiatives, ensuring seamless connectivity between systems, platforms, and AI-driven components.
Drive AI-led solutioning, including use cases, system workflows, and integration into enterprise environments.
Take ownership similar to a Product Owner - prioritize features, align with business goals, and manage end-to-end delivery expectations.
Collaborate with cross-functional teams (hardware, firmware, software, data teams) to ensure solution feasibility and scalability.
Participate in client-facing discussions, solution presentations, and technical decision-making forums.
Ensure quality, performance, and integration success through reviews, validations, and production readiness checks.
Required Skills:
Strong Techno-functional Solution Architect experience with client-facing exposure
Hands-on experience in hardware integration + systems architecture
Good exposure to AI/ML or AI-led enterprise solutions (GenAI, automation, etc.)
Experience working in Product Owner / Product-driven environments
Strong understanding of end-to-end system design, integrations, and workflows
Excellent communication & stakeholder management skills
The pay range for this role is $80 per hour including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate.
"Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at [email protected]."
Skills Required
- Techno-functional Solution Architect experience with client-facing exposure
- Hands-on experience in hardware integration and systems architecture
- Exposure to AI/ML or AI-led enterprise solutions (GenAI, automation)
- Experience working in Product Owner or product-driven environments
- Strong understanding of end-to-end system design, integrations, and workflows
- Excellent communication and stakeholder management skills
Navixus | Tech Mahindra Compensation & Benefits Highlights
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Healthcare Strength — Offerings include medical, dental, vision, mental‑health benefits, FSA, wellness programs, and pet insurance. Corporate materials also describe health and accident insurance and maternity/parental coverage for permanent employees, reinforcing comprehensive protection.
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Flexible Benefits — Work models include hybrid/remote options, flexible schedules, and a remote‑work program. A home‑office stipend and related setup support are listed for eligible roles.
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Leave & Time Off Breadth — Paid holidays, PTO/sick time, and floating holidays are explicitly included. Parental and family leave, bereavement, and volunteer time are also highlighted in public materials.
Navixus | Tech Mahindra Insights
What We Do
At Navixus, we’re reinventing the customer experience (CX). We help enterprise-level companies solve the most complex CX and contact center problems. We equip our Clients with the strategies, technologies, cross-platform analytics and out of the box, fresh ideas so they can provide their customers with world-class service experiences, and interact across multiple channels.
Why Work With Us
At Navixus you have an opportunity to positively impact the way our clients engage with their customers which in turn improves their customer experience and business outcomes. If you are looking to grow your career, learn more, develop new skills, and work in a highly collaborative environment then you’ve come to the right place.
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Navixus | Tech Mahindra Teams
Navixus | Tech Mahindra Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our hybrid model encompasses a team of remote employees who have access to the office in the Denver metro anytime they like.


