We are looking for Techno Functional Expert to support our Business Central ERP integration solutions across multiple business processes. Experience with Business Central ERP systems is required.
The ideal candidate will work closely with business stakeholders, technical teams, and external partners to ensure that integration requirements are well understood, documented, and implemented.
1. Partner Engagement & Requirement Gathering
- Work directly with B2B partners and A2A business stakeholders to understand business processes and pain points
- Conduct discovery workshops and stakeholder meetings
- Translating business requirements into technical specifications
- Prepare BRDs (Business Requirement Documents) and FRDs (Functional Requirement Documents)
2. Solution Design & Configuration
- Map Partners requirements for product capabilities
- Design end-to-end technical solutions aligned with business goals
- Configure/customize systems (ERP, CRM, SaaS platforms, etc.)
- Recommend best integration process and solution
3. Technical Implementation Support
- Coordinate with development teams for enhancements or customizations
- Review APIs, system architecture, and integration workflows
- Perform system testing (UAT support, SIT validation)
- Troubleshoot technical and functional issues
4. Pre-Sales & Solution Consulting
- Support sales teams with technical demos and product walkthroughs
- Create solution proposals and RFP/RFI responses
- Provide effort estimations and technical feasibility analysis
- Present value propositions to enterprise stakeholders
5. Stakeholder Management
- Act as liaison between client business teams and internal technical teams
- Manage communication with IT heads, business managers, and executives
- Provide regular updates on implementation progress
6. Data & Reporting
- Analyze business data and generate insights
- Create dashboards and custom reports
- Ensure data migration accuracy and integrity
7. Post-Implementation Support
- Provide go-live support
- Conduct user training sessions
- Optimize system performance based on feedback
- Drive adoption and continuous improvement
Key Skills Required
Technical Skills
- API knowledge, integrations, databases (SQL)
- Understanding of ERP/CRM/SaaS platforms
- Basic scripting or configuration knowledge
- Cloud platforms (AWS, Azure, etc.)
- Knowledge of the respective ERP system
Functional Skills
- Business process understanding (Finance, Supply Chain, Operations, Sales)
- Documentation skills
- Problem-solving mindset
- Analytical thinking
Soft Skills
- Partner communication
- Presentation skills
- Negotiation & stakeholder management
- Project coordination
Required Skills & Experience:
- Strong understanding of Middleware concepts (or ability to bridge business needs to technical architecture).
- Experience working in a functional/BA role within integration projects.
- Proven ability to gather and document functional and non-functional requirements.
- Familiarity with EDI, XML, XSLT, WSDL, SOAP, REST APIs, etc., from a functional perspective.
- Experience in process mapping and using tools like Visio or Lucidchart.
- Basic knowledge of SQL for querying and understanding data flows (optional but preferred).
- Experience working in Agile or hybrid environments.
- Excellent communication and stakeholder management skills.
#LI-NJ1
Location:MA-Casablanca, Morocco (Boulevard Al Quods)Time Type:Full timeJob Category:Information TechnologySkills Required
- Experience with Microsoft Dynamics AX or Business Central ERP systems.
- Strong understanding of Middleware concepts and integration architecture.
- Experience in a functional/Business Analyst role on integration projects.
- Proven ability to gather and document functional and non-functional requirements (BRDs/FRDs).
- Familiarity with EDI, XML, XSLT, WSDL, SOAP, REST APIs from a functional perspective.
- Experience with process mapping using Visio or Lucidchart.
- Experience working in Agile or hybrid project environments.
- Excellent communication, presentation, and stakeholder management skills.
- Basic knowledge of SQL for querying and understanding data flows.
- Familiarity with cloud platforms (AWS or Azure).
Arrow Electronics, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Arrow Electronics, Inc. and has not been reviewed or approved by Arrow Electronics, Inc..
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Affordable Benefits — Medical coverage includes multiple options with income-tiered employer contributions that substantially reduce costs for lower-wage employees (the base plan was heavily subsidized for earners under $55,000). These affordability measures, alongside EAP and telemedicine, help the overall package offset middling base pay in some roles.
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Parental & Family Support — New parents receive fully paid leave (six weeks at 100% pay in prior materials, with more recent reporting of up to 12 weeks fully paid for the delivering parent in the U.S.). Backup dependent care and related family supports are also provided.
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Leave & Time Off Breadth — Many salaried roles have unlimited PTO, while hourly staff receive competitive accrual-based PTO, with added flexibility from floating holidays and observance of MLK Day. These options indicate a broad time-off framework across employee groups.
Arrow Electronics, Inc. Insights
What We Do
A Fortune 500 company, ranked #133 in 2024, with over 22,000 employees worldwide, Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2023 sales of $33 billion, Arrow develops technology solutions that improve business and daily life. Arrow.com is the easiest place for innovators to create, make and manage technology.
Why Work With Us
Arrow is much more than products and services. We are a team of many backgrounds in a global ecosystem, working toward one common goal: to help customers create a better tomorrow, where innovation improves the quality of life and the benefits of technology are more accessible to all. Join us in building a better tomorrow for many!
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