Depuis plus de 90 ans, Bergerat Monnoyeur accompagne la performance de ses clients en tant que distributeur exclusif français de la marque Caterpillar.
Notre ambition : allier innovation, excellence opérationnelle et esprit d’équipe pour bâtir ensemble les projets de demain.
Rejoindre Bergerat Monnoyeur, c’est intégrer un groupe international solide où chaque talent peut laisser sa marque.
Job Description Summary
On the basis of activities assigned by his/her hierarchy, the technical sales representative sells spare parts to customers within the framework of a customer relations center.
He/she provides technical support to internal stakeholders (sales and operational teams,etc.).
Job Description
SIGNIFICANT ACTIVITIES - Handle customer requests via all types of channels (e-mail, telephone, website, etc.) - Identify and analyze requests and needs - Identify and research part numbers based on internal and external requests (customers, sales teams, etc.) - Respond with an appropriate solution (deadlines, price, etc.) - Draw up estimates based on customer requests - Promote the commercial offer and generate additional sales (promotions, products, etc.) - Update customer data in business tools (contacts, e-mail addresses, etc.) - Enter opportunities and actions (sales proposals, etc.) into business tools - Ensure commercial follow-up on opportunities (follow-up on quotations, qualification of business losses, etc.) - Support operational teams in the use of IT tools for part identification RESPONSIBILITIES AND SCOPE FOR ACTION - Ensure the follow-up and achievement of sales objectives - Ensure good customer relations and satisfaction - Ensure the quality of data entered into business tools - Know and apply internal and external compliance procedures and rules PROFESSIONAL KNOWLEDGE DIPLOMA(S) AND/OR EXPERIENCE(S) Professional baccalaureate to baccalaureate +3 in a technical field and/or significant experience preferred SPECIFIC KNOWLEDGE(S) Technical skill(s) - Knowledge professional in the field technical (mechanical, electrical electrical engineering, hydraulics, etc.) - Professional product knowledge (ranges, features, etc.) - Basic commercial knowledge (sales, negotiation, customer relations, etc.) - Professional knowledge of IT tools and information systems - Advanced elementary English (A2) Behavioral skill(s) - Good interpersonal skills - Active listening - Thoroughness - Analytical skills - Reactivity - Team spiritSkills Required
- Professional baccalaureate to Bac+3 in a technical field
- Significant experience in technical parts or customer-facing sales
- Technical knowledge (mechanical, electrical, hydraulics)
- Product knowledge of parts, ranges and features
- Basic commercial knowledge (sales, negotiation, customer relations)
- Proficiency with IT tools and information systems (CRM/business tools)
- Elementary English (A2)
- Good interpersonal and customer service skills
- Active listening and analytical skills
- Thoroughness, reactivity and team spirit
What We Do
Monnoyeur is a family-owned international B2B group that distributes, rents, maintains, and supports capital goods and production equipment for construction, industry, energy, and agriculture. Through its subsidiaries, it provides machinery, specialized services, digitalization and software solutions, training, after-sales support, and energy-transition assistance. The group operates as a local partner helping customers modernize assets, improve operational performance, and navigate digital and environmental transformation.
