Technicien projets spéciaux

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Au sein d'une équipe professionnelle et dévouée, vous fournirez des services aux clients et aux participants en matière d'administration des régimes de retraite à prestations
déterminées. Vos diverses responsabilités vous permettront de mettre à profit vos capacités d'analyse au quotidien et de vous épanouir dans une carrière stimulante.
Faire partie de notre équipe, c'est
• Travailler avec une équipe dynamique
• S'épanouir à travers des mandats et des projets stimulants
• Avoir des opportunités de développement professionnel
• Travailler en mode hybride, au bureau et à domicile ou à distance.
• Bénéficier d'un horaire flexible et d'un programme d'avantages sociaux complet.
As part of a dedicated, professional team, you will be providing services to clients and members with respect to defined benefit pension plan administration. Your various
responsibilities will allow you to use your analytical skills on a daily basis and to flourish in a stimulating career
Being part of our team means
• Working with a dynamic team
• Growing through stimulating mandates and projects
• Having career opportunities for professional development
• Working in a hybrid mode, in the office and from home or fully remote
• Enjoying a flexible schedule and a comprehensive benefits program

Vos responsabilités

• Gestion des documents (demandes) entrants;
• Assurer le suivi des dossiers et compléter les informations relatives aux mises à jour des dossiers dans les différents logiciels.
• Analyser et vérifier les données et les dossiers des membres.
• Assurer le suivi des dossiers et compléter les informations relatives aux mises à jour des dossiers dans les différents logiciels.
• Valider et saisir les données dans les différents systèmes et bases de données.
• Effectuer d'autres tâches liées à cette fonction.

Qualifications de base

• Souci du détail, organisation, professionnalisme et travail d’équipe;
• Avoir une aptitude à travailler dans un environnement informatique et avoir une excellente connaissance des logiciels Word - Excel;
• Démontrer de la minutie, de l’initiative, un esprit d’analyse et de l’organisation dans son travail;
• Flexibilité, disponibilité et capacité à gérer efficacement les priorités.
• Bonne capacité d'apprentissage et bon jugement professionnel.
• Bon service à la clientèle et capacité d'expliquer les choses dans un langage non technique.
• Bon sens de l'initiative et excellente capacité à résoudre les problèmes.
• Maîtrise de la suite MS Office (Word et Excel).
• Bilingue et très bonnes compétences en communication, tant à l'oral qu'à l'écrit.
• Expérience dans l'administration de régimes de retraite, un atout.

Your responsibilities

• Management of incoming/outgoing documents (requests);
• Ensure follow-up on files and complete information related to file updates in various software;
• Analyze and verify member data and files.
• Ensure file follow-up and complete information related to file updates in the various software programs.
• Validate and enter data in various databases and systems.
• Perform other tasks related with this function.
   

Core Qualifications

• Attention to detail, organization, professionalism, and teamwork;
• Ability to work in a computer environment and excellent knowledge of Word and Excel software;
• Demonstrate meticulousness, initiative, analytical thinking, and organization in your work;
• Flexibility, availability, and ability to manage priorities effectively.
• Good learning skills and good professional judgment.
• Good customer service skills and ability to explain things in non-technical language
• Good sense of initiative and excellent problem-solving skills.
• Proficient in MS Office suite (Word and Excel).
• Bilingualism and very good communication skills, both spoken and written.
• Experience in pension plan administration an asset.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process. 

Disclaimer:  In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS.  Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.