TECHNICAL WRITING INTERN
Brief Job Description:
- The Technical Writing Intern is responsible for researching, writing, and editing customer-facing documentation, including user manuals and quick installation guides. The intern will support Senior Writers across various business units, with a particular focus on the Thermal Business Unit. This role requires building and maintaining positive relationships with global business units, product lines, other departments, and OEM customers with specific needs. Under guided supervision and sometimes with limited product specifications, the intern will manage both local and remote documentation projects from start to finish.
Responsibilities and Measurement Criteria with Time Investment Needed on Each:
The Technical Writing Intern will perform the following functions with guided supervision:
- Write and edit various product documentation for advanced technology products according to established standards, styles, and guidelines.
- Proactively research and gather technical information by interviewing engineers and other technical personnel to ensure clarity, completeness, accuracy, and quality of the documents.
- Assemble documentation in the correct Vertiv or OEM format, maintaining consistent structure, content, and organization in accordance with established standards and styles.
- Manage complex project schedules while meeting all assigned documentation deadlines.
- Undertake other duties as assigned.
Qualifications:
Required/ Minimum Qualifications:
- Currently pursuing a bachelor’s degree (or higher) in technical writing, professional writing, digital communications, journalism, or English.
- Proficient in the Microsoft Office Suite.
- Familiarity with AI technology in the technical writing field.
- Strong interpersonal, communication, and editing skills with a high attention to detail.
- Self-motivated, with the desire to be a team player and support team goals and mission.
- Ability to multitask in a fast-paced, international team environment with multiple deadlines, multiple time zones, limited resources, and constant change.
Additional / Preferred Qualifications:
- Experience with style sheets, style guides, and editing processes.
- Experience with the following programs: Adobe Acrobat Pro DC, Adobe InDesign, and Madcap Flare (or equivalent experience with another single-source desktop publishing tool).
Physical & Environmental Requirements:
- Standard office environment
Time Travel Needed:
- 0%
#LI-RB
About UsThe successful candidate will embrace Vertiv’s Core Principles & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPLES: Safety. Integrity. Respect. Teamwork. Inclusion.
OUR STRATEGIC PRIORITIES
• High-Performance Culture
• Customer Focus
• Operational Excellence
• Innovation
• Financial Strength
VERTIV BEHAVIORS
• Own it
• Act with urgency
• Foster a customer-first mindset
• Think big and execute
• Lead by example
• Drive continuous improvement
• Learn and seek out development
• Promote transparent & open communication
About Vertiv
Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks, and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected]
Skills Required
- Currently pursuing a bachelor's degree or higher in technical writing, professional writing, digital communications, journalism, or English
- Proficiency with the Microsoft Office Suite
- Familiarity with AI technology in technical writing
- Strong interpersonal, communication, and editing skills
- High attention to detail
- Self-motivated and able to work as a team player
- Ability to multitask in a fast-paced, international team environment with multiple deadlines and time zones
- Experience with style sheets, style guides, and editing processes
- Experience with Adobe Acrobat Pro DC, Adobe InDesign, and MadCap Flare, or equivalent single-source desktop publishing software
Vertiv Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vertiv and has not been reviewed or approved by Vertiv.
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Healthcare Strength — Health coverage is described as comprehensive, with standard medical, dental, and vision plans plus wellness and mental-health resources. Core offerings also include disability and life insurance and an Employee Assistance Program.
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Leave & Time Off Breadth — Time off includes paid holidays and PTO typical of large employers, and many U.S. salaried roles feature flexible or "unlimited" PTO approaches. These programs are part of a structured, global total rewards framework.
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Fair & Transparent Compensation — Pay is considered fair at start for many office-based, engineering, and field service roles, and total compensation packages are viewed as stable. In some hourly manufacturing settings, overtime opportunities help boost overall earnings.
Vertiv Insights
What We Do
Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to ensure its customers’ vital applications run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network. Headquartered in Columbus, Ohio, USA, Vertiv employs approximately 20,000 people and does business in more than 130 countries. For more information, and for the latest news and content from Vertiv, visit Vertiv.com.
