Schedule: M-F 8:00am-5:00pm
Pay Rate: $35-$40/hr DOE
Location: Austin, TX
Position Type: Full Time
Benefits: This position is eligible for WGNSTAR’s full benefits package, including Medical, Dental, Vision, and 401(k). Additional benefits are listed at the end of this posting.
Principal Duties and Responsibilities:
- Conduct routine and ad-hoc audits of field activities to ensure adherence to procedures, safety standards, and regulatory requirements; identify gaps and compliance risks.
- Review and improve service procedures, ensuring they are accurate, practical, and consistently followed across teams and locations.
- Perform on-site audits of field engineers to evaluate execution quality, troubleshooting practices, and alignment with operational standards.
- Lead root cause analysis, drive corrective/preventive actions, and maintain clear audit documentation, metrics, and reporting to stakeholders.
- Identify process improvements, support standardization, and reinforce a strong safety culture while ensuring risk and compliance adherence.
Requirements:
- Bachelor’s degree or equivalent experience (5+ years in field service, quality, or related area).
- 2–5 years of experience in the semiconductor industry
Physical Effort/Activities:
Continuously, will work in an office environment, sit at a desk for a long period of time, intermittently answer the telephone, and use a computer to communicate. On an occasional basis, in the performance of duties, may be required to walk, stand, and lift up to 50 pounds. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job
Additional Benefits: Paid Vacation, Select Holidays, Overtime Opportunities, On-site Facilities & Career Development Opportunities.The people who thrive most at WGNSTAR are those individuals who perform well in a team environment, enjoy interacting and engaging with several different stakeholders, and adapt quickly to changing environments, while leveraging their skills, quality, and knowledge to drive themselves and their teams towards continuous improvement and success.
This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
Skills Required
- Bachelor's degree or equivalent experience (5+ years in field service, quality, or related area)
- 2-5 years of experience in the semiconductor industry
What We Do
WGNSTAR, formerly Westerwood Global and NSTAR Global Services, is a trusted partner to many of the world’s leading semiconductor manufacturers, providing innovative and cost-efficient managed workforce services and asset lifecycle management solutions. We partner with our clients to build a custom approach which ensures we deliver a workforce solutions plan that is tailored to their specific operations and ultimate business goals. Our service offerings include managed workforce, equipment relocation, asset lifecycle management, flexible staffing, direct hire, facilities support, training, and fabrication. With headquarters in Ireland and regional offices throughout the United States, we are strategically located where our clients need us most. We look forward to the opportunity to be your managed workforce and asset lifecycle management partner. Job seekers – our years of experience and extensive industry connections afford us every opportunity to find your perfect fit, equally matched with your individual skill set, desires and selected career path. We offer full-time, long- and short-term contracts, temp-to-hire positions, and direct hire opportunities within our client base. With our unparalleled networking and matching capabilities, we guarantee a perfect match for you and your career goals.
