Minitab is seeking an Technical Writer / Information Developer to contribute to the strategic vision for our information products, including online Help resources and technical documentation. In this role, you will support the development, upkeep, and localization of content to meet global user needs. You will collaborate closely with software development teams to deliver high-quality, user-centered products. This position requires a strong understanding of Minitab products, excellent writing skills, and the ability to communicate complex technical information clearly.
Key Responsibilities
Author Product Documentation
- Write, edit, proofread, review, and format information products, including online help materials
- Ensure content is clear, concise, user-friendly, and aligned with established design, style, and quality standards
- Collaborate with subject-matter experts to verify technical accuracy
- Localize content to meet the needs of diverse global audiences
Maintain Information Development Products and Processes
- Update and maintain technical documentation for bug fixes and routine updates
- Revise and sustain authoring processes, including automated scripting and utilities
- Partner with content authors, software engineers, and quality engineers to troubleshoot issues and improve processes
Support Full Lifecycle Development
- Provide insight on software development processes and best practices
- Evaluate software features throughout the development lifecycle
- Offer feedback and suggestions to improve product quality and user experience
Collaborate with Design and Customer-Facing Teams
- Work cross-functionally with Marketing, R&D, UX Design, Customer Success, and other teams
- Provide editorial support and contribute to design initiatives
- Assist in developing blog posts and related content to support brand messaging
Qualifications
- Bachelor’s degree in technical communications, statistics, or a related field preferred
- Major coursework in statistics is required for technical or business degrees
- Relevant experience may be considered in lieu of a degree
- One to two years of relevant experience
- Ability to speak, read, write, and comprehend English
Our Benefits:
HEALTH INSURANCE: Medical, Dental, and Vision Insurance is provided at no cost for full-time employees upon date of hire. Low co-pay pharmacy benefit and affordable family coverage plan is available. Short and Long Term Disability is fully paid by Minitab. Employee Assistance Program (EAP) - Provides guidance for personal issue and information on other Work Life Matters.
LIFE INSURANCE: Group Term Life Insurance is provided at no cost for full-time employees at three times employee base salary. Minitab provides eligible employees the opportunity to purchase Voluntary Life Insurance for themselves and eligible dependents at affordable rates.
RETIREMENT PLANNING: A 401k Retirement Plan with T. Rowe Price is provided with eligible employee contribution immediately. Minitab will match dollar for dollar up to the first 6% of employee’s contribution. Employees are fully vested in the Minitab, LLC 401(k) Retirement Plan upon date of hire.
PAID TIME OFF: Paid holidays, as well as 4 weeks of annual paid time off are provided. The annual paid time off increases one week every five years.
HIGHER AND PROFESSIONAL DEVELOPMENT: The pursuit of ongoing development is important and valued at Minitab. In support of this value, Minitab offers tuition and related expenses assistance for both higher education and other professional development.
FLEXIBLE SPENDING ACCOUNT: Medical and Dependent Care Reimbursement Accounts - Pre-tax Deductions. Parking and Transit - Pre-Tax Deductions.
HYBRID WORK SCHEDULE: We offer a hybrid work model for eligible positions.
PREMIUM BENEFITS: At our State College, PA Headquarters, there is an onsite gym, indoor swimming pool, yoga studio, movie theater, outdoor sand volleyball court, game room, arcade room and even a golf simulator. Personal training and nutrition counseling is available upon request.
This position is ineligible for visa sponsorship.
To be considered for this role, you must be legally authorized to work in the United States and not require sponsorship for employment now or in the future.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job application remains open until filled.
Skills Required
- Bachelor's degree in technical communications, statistics, or a related field preferred
- One to two years of relevant experience
Minitab Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Minitab and has not been reviewed or approved by Minitab.
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Healthcare Strength — Health coverage is positioned as a major strength, with medical, dental, and vision premiums covered for full-time employees starting on the date of hire. Company-paid disability coverage and an EAP further reinforce a strong baseline benefits package.
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Retirement Support — Retirement support stands out via a dollar-for-dollar 401(k) match up to 6% with immediate vesting stated in the benefits materials. This materially increases total rewards value beyond base pay.
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Leave & Time Off Breadth — Time off is described as generous, with four weeks of PTO available at hire plus paid holidays and additional increases with tenure. This breadth of PTO can meaningfully improve overall compensation satisfaction even when cash pay is viewed as mid-market.
Minitab Insights
What We Do
Minitab helps companies and institutions spot trends, solve problems and discover valuable insights in data by delivering a comprehensive and best-in-class suite of data analysis and process improvement tools. Plus, a team of highly trained data analytic experts ensures that users get the most out of their analysis, enabling them to make better, faster and more accurate decisions. For close to 50 years, Minitab has helped organizations drive cost containment, enhance quality, boost customer satisfaction and increase effectiveness. Thousands of businesses worldwide use Minitab Statistical Software, Minitab Engage, Minitab Workspace, Minitab Connect and Quality Trainer to uncover flaws in their processes and improve them.
