Job Title: Technical Writer
Company: Inlogik
Location: Hawthorn (Hawthorn Station) - Hybrid
Benefits: Competitive Market Rate
- Hybrid – only 2 days in office + flexible start and finish hours
- Paid Parental Leave, Birthday Leave, Volunteer Leave
- Awards, Training, Employee referral Bonus, and much more
About Inlogik
At Inlogik, we’re a global leader in Corporate Credit Card and Expense Management solutions, empowering businesses across 30+ countries. Our innovative products drive efficiency and transparency, transforming how organisations manage their finances.
Key Responsibilities
- Write and update user guides, short guides, and admin guides using MadCap Flare to reflect new features, product changes, and client-specific configurations.
- Collaborate with product teams, SMEs, and stakeholders to gather accurate and timely information.
- Consolidate information from JIRA tickets, work orders, release notes, and existing content to create clear, user-friendly resources.
- Maintain internal reference guides and ensure all documentation meets style, terminology, and quality standards.
- Manage documentation tasks from request through publication.
- Maintain collateral catalogues and version history records.
- Proofread and provide quality assurance for content produced by others.
- Identify opportunities to improve the usability, structure, and accessibility of documentation.
About You
- 2+ years experience with technical writing and a strong ability to simplify complex information.
- Excellent communication, collaboration, and attention to detail.
- Demonstrated ability to manage multiple tasks and maintain high standards of accuracy.
- An understanding of SaaS products or technical environments.
- Experience with MadCap Flare (or similar single-source authoring tools), exposure to fintech products and white labelling is advantageous.
How to apply
If this role sounds like you, please click on the apply button and follow the prompts. We will get in touch if you are shortlisted for this opportunity.
Inlogik, a Diversity Council Australia member, is committed to diversity, equity and inclusion in our workplaces. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities. Feel free to apply now or if you need assistance to participate in our application process, please get in touch.
Top Skills
What We Do
Inlogik is a global leader in intelligent spend and card management solutions, empowering organisations and financial institutions to take control of their financial operations with greater speed, accuracy, and insight.
With over 20 years of innovation, we help businesses streamline workflows, reduce manual effort, and make smarter decisions with data and automation.
Our flagship solution, ExpenseMe, redefines expense management. Designed for visibility, compliance, and ease of use, it automates the entire expense lifecycle. From submission and approval to reconciliation and reporting. With mobile receipt capture, policy enforcement, multi-level approvals, and seamless ERP and card integrations, finance teams gain full control over business spend while improving accuracy and compliance.
Inlogik also offers a powerful, white-label Card Management Platform that enables banks to modernise and scale their corporate card programs. The platform provides an all-in-one interface for managing the complete card lifecycle. From onboarding to account closure with configurable workflows, secure communication, granular permissions, and deep integration with scheme and processor data.
Trusted by leading enterprises, government bodies, and financial institutions worldwide, Inlogik delivers flexible, secure, and scalable solutions that simplify complexity and drive results. Whether you're managing internal expenses or delivering a seamless card experience to clients, Inlogik equips you with the tools to do it smarter.
