Technical Writer

Reposted 2 Days Ago
Be an Early Applicant
Raleigh, NC, USA
In-Office
Mid level
Information Technology
The Role
The Technical Writer will document IT operational processes by meeting with managers to understand and record current procedures, specifically developing SOPs to address gaps identified in recent audits.
Summary Generated by Built In
Company Description

vTech can help you avoid the daunting task of writing and posting job offers, shifting through resumes and laboring through the lengthy interview process. Our Staffing solutions will allow you to elude those tasks and place topnotch, high-caliber professionals in the position you need to fill.
We use our expertise, knowledge, and global resources to deliver top-quality candidates and tailor our IT and Non-IT recruitment services to your needs. This allows us to deliver the required results in a timely manner that meets your schedule at a substantially reduced cost.
We pride ourselves for having one of the fastest growth rate and also the lowest turnover rates in the industry just 2.5 percent annually. We focus on the training and retaining qualified professionals with high personal and work ethics. With the help of our extensive database of internal candidates and CATS applicants tracking system, we can provide quality resources within the limited time frame.
We have also successfully placed hundreds of candidates in the areas related to Information Technology, Engineering, professional, Scientific & Clinical, etc. for both our commercial and government clients.
Source: A recruiter sources candidates from various sources; the search starts from our proprietary database. Using advanced sourcing methods like social media, professional networking media, internal, and 3rd party job boards, we identify qualified candidates.
Validate: A recruiter validates the candidates’ experience and skill sets against our client’s position.
Initial Screening: Based on the position and the client’s work culture, the recruiter uses initial screening questions to determine the most suitable candidates.
Submit: the recruiter will submit to the technical team qualified candidates who have passed the initial screening.
Technical Screening: The technical team then prepares a matrix of the particular requirements and required experience for the position and using a list of questions and the results, re-validates the candidates’ technical skills.
Background Check: Administrative personnel will provide a detailed background check, as required, per client agreement.
On board: On successfully completing the above steps, the candidates are welcomed on board and assisted to ensure a smooth integration at the client’s location.

Job Description

Technical Writer is needed to documented experience in developing IT Operational processes and procedure.
The candidate will be primarily developing SOP’s for many of the operational groups. Essentially meeting with technical managers to understand the current operational processes used and document them. A recent audit identified many areas that do not have this type of documentation and we need to have it developed. A general high level understanding of what IT service delivery is (providing network connectivity, desktop support, hosting services for example) and the ability to translate and document how our staff deliver and manage these services from a process viewpoint.
Required Skills:
Documented experience in developing IT Operational processes and Procedure
Experience meeting with managers to gather information on current processes to effectively document the process
Knowledge of IT Service Delivery(network connectivity, desktop support, hosting services, etc.) and the ability to translate and document the process.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Skills Required

  • Documented experience in developing IT Operational processes and Procedure
  • Experience meeting with managers to gather information on current processes
  • Knowledge of IT Service Delivery
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Washington, District Of Columbia
471 Employees
Year Founded: 2006

What We Do

vTech solution Inc. is a Managed IT Services firm based out of Washington DC with a primary focus on Cloud Computing and Professional Services. vTech was incorporated in January 2006 under the Commonwealth of Virginia as an IT Professional firm. vTech has experienced constant growth over the years and has developed various IT service capabilities by diversifying its service portfolio to IT Consulting, Enterprise Software Solutions, and Cloud Computing Services to provide complete IT Managed Service offerings. Currently, we are one of the nation’s fastest-growing private companies and have been consecutively named in INC. 5000 list for the past five years. Our focus is to enhance the level of success for our clients by efficiently offering the highest quality services. We use the most advanced IT technologies and practices to add value to our client services. We specialized in core competencies which include Cloud solutions, Network Services, Security Solutions, Customized Application Services, System Integration, AI Tools, and Professional IT Services such as Project Management, Staff Augmentation, and IT Infrastructure Services. vTech Solution's unwavering dedication to results defines our brand. Our time-tested management processes, quality control methods, and state-of-the-art work environment ensure that our clients' most complex projects are delivered on time, on budget, and message. "vTech encourages and supports a healthy work-life balance for its employees. It offers a workplace where you can work with dignity and independence. vTech offers a competitive salary and comprehensive benefits package. We offer tuition and training expense reimbursement and a flexible work schedule."

Similar Jobs

Circle Logo Circle

Technical Writer

Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3
In-Office or Remote
25 Locations
1050 Employees
185K-238K Annually

Fresenius Kabi Logo Fresenius Kabi

Senior Technical Writer

Healthtech • Pharmaceutical
In-Office
Wilson, NC, USA
21388 Employees
74K-104K Annually

CAI (cai.io). Logo CAI (cai.io).

Technical Writer

Information Technology • Consulting
In-Office
State Road, NC, USA
2689 Employees

Groupe iliad Logo Groupe iliad

Technical Writer

Information Technology • Software
In-Office
Charlotte, NC, USA
211 Employees

Similar Companies Hiring

Scrunch  Thumbnail
Artificial Intelligence • Information Technology • Marketing Tech • Software • SEO
Salt Lake City, Utah
Standard Template Labs Thumbnail
Artificial Intelligence • Information Technology • Software
New York, NY
25 Employees
Golden Pet Brands Thumbnail
Digital Media • eCommerce • Information Technology • Marketing Tech • Pet • Retail • Social Media
El Segundo, California
178 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account