Technical Writer

Reposted 18 Days Ago
Be an Early Applicant
Raleigh, NC, USA
In-Office
Senior level
Information Technology • Software
The Role
Write technical software manuals, gather and research information, document features and collaborate with engineers as part of an Agile Scrum Team.
Summary Generated by Built In
Company Description

Collabera Inc (Staffing Firm). 

We are based out of Morristown, NJ and we have been providing contingent labor to our clients for last 25 years. In 2015 we placed more than 6,000 contractors across select 100+ clients that we service. End client for this project is a large legal organization with operations in more than 100 countries and has more than 50,000 employees around the world. For eight consecutive years, Fortune has named this company as World’s ‘Most Admired Companies to work for’.

Job Description

Position Details:

Client: Cisco Systems

Job Location: RTP, NC

Job Title: Role: Technical Writer III (CSCOJP00040455)

Job Duration: 12 -18 months+

The Development Licensing Office at Cisco perform centralized development of a new Cloud-Based Software Licensing Platform, licensing libraries, APIs, and policies. Our Primary Projects include a standardized software plugin that operates in all Cisco products, Test Harness Systems, and on prem License Managers. If you have ever wanted a role that touches EVERYTHING Cisco develops, this is it.

This opening is for a person to write technical software manuals, appendices, operating and maintenance instructions. Gather and research information for use in technical documentation.

• Strong command of English (business) language a MUST
• Prior experience writing Cisco documentation strongly desirable

Responsibilities:
• Be part of the Agile Scrum Team: attend daily stand-up meetings
• Excellent Written and Verbal Communication skills are must.
• Document features and requirements for Smart Licensing products
• Work with Engineers to covert concepts and work flows into review content
• Work with Engineers, Product owners and management to create needed external product documentation

Qualifications

Current working knowledge and Minimum Requirements:
• 7 years of experience writing technical documentation required.
• Experience writing technical documentation for software products.
• Astoria Content Management System
• XMetaL XML Editor
• Word, PDF
Additional desired skills:
• Ability to learn quickly and critically
• Previous experience with Cisco product portfolio a plus
• Experience working in Agile development environment

Additional Information

If interested and want to apply, please contact:

Rudra Mukherjee

408-601-2189

Skills Required

  • 7 years of experience writing technical documentation.
  • Experience writing technical documentation for software products.
  • Astoria Content Management System experience.
  • XMetaL XML Editor experience.
  • Proficient in Word and PDF.

Collabera Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Collabera and has not been reviewed or approved by Collabera.

  • Fair & Transparent Compensation Pay is considered acceptable to strong on select technical contracts and in certain geographies, with some assignments described as substantially above typical consultant rates. Outcomes appear closely aligned to client budgets and market conditions, delivering solid value in higher‑demand niches.
  • Career-Linked Recognition & Rewards Compensation tends to track niche skills and client demand, leading to more favorable pay for specialized technical roles and markets. This structure helps some cohorts perceive their pay as market‑competitive.
  • Wellbeing & Lifestyle Benefits Offerings include access to mental‑health therapy sessions and gym membership or reimbursement. These additions complement core coverage in some roles.

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The Company
HQ: Basking Ridge, New Jersey
6,138 Employees
Year Founded: 1996

What We Do

In our relentless pursuit of greatness, we are dedicated to developing individuals, creating exceptional teams, and cultivating a unique culture of unity and care. As providers of digital talent solutions, we aim to positively impact businesses and communities globally. We would be honored to be your trusted and uncommon partner on this journey.

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