Technical Writer

Reposted 2 Days Ago
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Arlington, VA, USA
In-Office
Mid level
Artificial Intelligence • Cloud • Information Technology • Security • Software
The Role
The Technical Writer will document knowledge-based information and processes, create and maintain various technical documentation, and support the Service Desk in OIG areas.
Summary Generated by Built In
Job Summary & Responsibilities

ECS is seeking a Technical Writer to work in our Arlington, VA office.  Please Note: This position is contingent upon contract award.


Responsibilities to include:

  • Documenting all knowledge-based information, processes, and procedures.
  • Serve as a Technical Writer in the Service Desk and in other OIG areas for the documentation of OCIO support and services.
  • The Technical Writer will be responsible for designing/creating/maintaining technical and knowledge-based documentation including (but not limited to):
    • Knowledge Repository
    • OIGNEWSLINK Articles
    • Process/Procedure Documents
    • Online Help
    • User guides
    • White papers
    • Requirements documents
    • Use cases
    • Documentation of items escalated to OIG Tier III and Engineering personnel
Preferred Qualifications
  • Must have at least three (3) years of IT technical writing experience.
  • Excellent writing and editing skills, with a strong attention to detail.
  • Must have the ability to quickly grasp complex technical concepts and make them easily understandable in text and visuals.
  • Proficient with documentation tools such as Microsoft Word, VISIO, and Adobe Acrobat.
  • Experienced in version control management and managing/maintaining the technical writing repository.
  • Strong communication and collaboration skills and knowledge of industry standards and best practices for technical documentation.
  • The ability to maintain and obtain a public trust clearance

Top Skills

Adobe Acrobat
Microsoft Word
Visio
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The Company
HQ: Fairfax, VA
2,129 Employees
Year Founded: 1993

What We Do

ECS, a segment of ASGN (NYSE: ASGN), delivers advanced solutions and services in cloud, cybersecurity, artificial intelligence (AI), machine learning (ML), application and IT modernization, and science and engineering. The company solves critical, complex challenges for customers across the U.S. public sector, defense, intelligence and commercial industries. ECS maintains partnerships with leading cloud, cybersecurity, and AI/ML providers and holds specialized certifications in their technologies. Headquartered in Fairfax, Virginia, ECS has more than 3,400 employees throughout the U.S. and has been recognized as a Top Workplace by The Washington Post for the last five years.

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