Job Title: Technical Writer / Knowledge Transfer Lead
Location: Remote
Contract
Responsibilities:
- Document all changes, configurations, and workflows
- Develop living documentation and training artifacts
- Lead knowledge transfer workshops for ITSD staff
Relevant Experience:
- 10+ years as a technical communicator in IT infrastructure projects
- Delivered end-user and admin training for government AD/CA modernization programs
- Consistent track record of producing actionable, high-value documentation for audit and compliance
Skill Set:
- Development of process documentation, SOPs, runbooks, and diagrams
- Training material creation, conducting workshops and knowledge transfer sessions
- Familiarity with AD, CA, IT compliance documentation standards
Qualifications & Certifications:
- Certified Technical Professional (CTP)
- Microsoft Certified Trainer (MCT)
- CompTIA Certified Technical Trainer (CTT+)
All your information will be kept confidential according to EEO guidelines.
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What We Do
BuzzClan is a technology consulting firm collaborating to provide software, advisory, implementation, transformation and staffing services. We provide systems integration, IT consulting, managed services and workforce solutions to public and private sector clients.
BuzzClan is a certified partner for most Tier-1 Cloud, Software & Hardware Providers, including Oracle, Amazon, Microsoft & Saviynt.
BuzzClan is committed to providing substantive business value on each and every client engagement. We do this through a combination of industry-specific business expertise, technical skills, proven project management methods and our “onsite - off-site - offshore” delivery model. We strive to work in partnership with our customers to build high-performance teams and create business solutions that will last.
Vertically Integrated solutions company
Full ownership of the solution
The combined experience of more than 250+ years
Various OEM Certifications such as OCP, PMP, AWS, MS Azure, etc.
Onsite presence across the North American(US & Canada) clients
Near-Shore & Offshore presence
