ABOUT THE ROLE:
The Documentation Team supports the development teams and follows the Agile methodology to deliver high-level documentation for our software.
Your primary mission is to contribute to and help maintain the end-user, developer, and API documentation and UX copy. You will write new content to keep up with the product's evolution and optimize existing content to make it more readable and efficient to maintain. You will also be able to shape how we manage technical documentation in the company.
We’re seeking a professional based in Berlin.
ONCE YOU ARE HERE YOU WILL:
- Work with various teams to document newly released product features and address product documentation gaps.
- Write API documentation using OpenAPI Specification (OAS) and developer documentation using Markdown and Docusaurus.
- Provide support to Product Designers with UX copy.
- Review content created by other technical writers, and have them review your content.
WHAT WE NEED YOU TO BRING TO THE TABLE:
- Superb writing skills in English.
- Previous experience in a technical writer role for at least 2+ years.
- Well-rounded experience writing customer-facing documentation. Developer and API documentation are a plus.
- Excellent understanding of some technical writing approaches, such as minimalism, docs-as-code, topic-oriented writing, and user-centric thinking.
- Familiarity or professional experience with our tool stack or similar, for example, Github, Visual Studio Code, Docusaurus, Redocly, Postman, and Figma.
- Write with empathy and demonstrate proactivity in anticipating end-user questions.
- 90+ team of engineers, product managers, and product designers in Berlin
- Leaders with 8+ years of experience building our promotions engine
- €1,000 annual learning budget, full LinkedIn Learning access, and free German language courses to boost your skills
- 30 days of annual leave, plus extra paid days for your birthday and moving day
- Home office setup budget, a monthly home office allowance
- Freedom to work from abroad for up to 90 days worldwide!
- Mental health support with nilo.health and a discounted Urban Sports Club membership
- 20% company subsidy on your pension contributions
- BVG public transport ticket and welcome your furry friend to our dog-friendly Berlin office!
WHY YOU SHOULD WORK FOR US:
- The right attitude: modern methods and a diverse, creative workspace with an open and international culture
- Everyone for the product: Together we create a flexible, highly scalable product with state-of-the-art technologies. We can only succeed if everyone works as a team
- Healthy Growth: Growing our company means growing everyone in the team. We love to share knowledge and learn
- A great environment: Flexible and family-friendly environment, bright and easily accessible offices, modern software and hardware
- High flexibility degree: Prefer to work early or late at night? Do you have to pick up your children from kindergarten? Do you prefer working abroad? We believe in results and motivated employees
Do you want this job?
We’d love to hear from you! Apply directly via the form below.
Talon.One is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. We do not make employment decisions on the basis of race, color, religious belief, ethnic origin, nationality, sex, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by company policy. As an employer we strive for a healthy and safe workplace and strictly prohibit harassment of any kind.
Find out more about our Candidate Privacy Policy.
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What We Do
Talon.One is building the world’s most sophisticated, API-based Promotion Engine. That means we provide the entire backend and user interface our clients need to build loyalty programs, generate coupons, track referrals, create bundles, and really any other promotion solution they can imagine — all using our rule-based engine.
We believe that rewarding customers and creating incentives are an essential part of building meaningful relationships and we want to make rich, scalable promotion tools available to marketers in companies of all sizes.
From our HQ in Berlin, to our offices in Boston, Birmingham and Singapore, Talon.One is made up of over 96 people from over 40 nationalities. Despite our different origins and our spread across the globe, we all have a few things in common — we love creative problem solving, we value independent thought and we want to give developers and marketers the tools they need to create promotions from scratch in a simpler, more intuitive way.
Why Work With Us
Talon.One is the first all-in-one Promotion Engine, and our technology is now the gold standard for promotion micro services. We’re strong advocates of flexibility in our product and the same is true in our working lives. We don’t believe that your job has to be the most important thing in your life. Everyone has unique reasons to feel inspired by
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