Technical Writer

Onebridge, a Marlabs Company, is an AI and data analytics consulting firm that strives to improve outcomes for the people we serve through data and technology. We have served some of the largest healthcare, life sciences, manufacturing, financial services, and government entities in the U.S. since 2005. We have an exciting opportunity for an entry-level Technical Writer to join an innovative and dynamic group of professionals at a company rated among the top “Best Places to Work” in Indianapolis since 2015.  

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated salary for this position is $40,000 - $50,000. 

Technical Writer | About You 

As a Technical Writer, you’re responsible for creating and maintaining clear, user-friendly documentation for software applications. You have a strong foundation in writing, whether through coursework, internships, or hands-on projects, and you're eager to grow your skills in a professional setting. You are detail-oriented, curious, and enjoy working with technical teams to ensure information is accurate and easy to understand. 

Technical Writer | Day-to-Day 

• Develop and maintain online help systems, user manuals, and internal documentation using Adobe RoboHelp. 
• Collaborate with developers, QA engineers, product managers, and support teams to gather and verify technical information. 
• Organize content logically and ensure consistency in tone, style, and terminology across all documentation. 
• Update documentation to reflect software updates, new features, and user feedback. 
• Create and manage content for multiple output formats (e.g., HTML5, PDF, CHM). 
• Participate in usability testing and incorporate feedback to improve documentation quality and user experience. 

Technical Writer | Skills & Experience 

• Proven experience in technical writing, through coursework, internships, or projects, ideally in a software or technical environment.  
• Familiarity with Adobe RoboHelp (2019 or newer) and version control tools like Git (training or exposure is acceptable). 
• Strong writing, editing, and organizational skills with attention to clarity and consistency. 
• Ability to explain technical concepts in simple, accessible language using structured authoring techniques. 
• Basic understanding of HTML, CSS, and XML, and an interest in learning how to manage content across multiple formats. 

A Best Place to Work in Indiana, since 2015.