About The Position
At Lusha, we're not just another startup. We're changing the B2B sales experience.
We believe salespeople should spend more time selling and less time prospecting.
That's why we've built an AI-driven solution that eliminates the grunt work involved with pipeline gen and helps sales teams win.
With 1.5M+ users, 200M+ contacts, and 40K new signups every month, we're the engine behind modern GTM teams. And we're just getting started.
How you'll shape the future of B2B sales as our first Technical Writer
- Create clear and user-friendly documentation to enhance the user experience.
- Collaborate with Customer Support, Product Managers, R&D, and Customer Success teams to ensure documentation accurately reflects product functionality and design.
- Full ownership of the external and internal knowledge base, including tracking performance and suggesting enhancements.
- Proactively identify customer needs and content gaps, manage documentation releases in alignment with product development, and ensure content is tailored for practical user application.
- Lead content-related projects within the Customer Success department.
- Utilize Jira and other tools to track features, identify requirements, and create supporting content for releases.
Requirements
Here's what we need from you
- 2-5 years of Technical Writing experience in a SAAS company - Must
- English Native speaking - Must
- Outstanding writing skills with the ability to organize technical content efficiently while writing clearly & simply.
- Capable of juggling multiple tasks and meeting tight deadlines, ensuring timely content release while paying high attention to details
- Self-starter, result-oriented, process-oriented, high-energy, adaptable, and inquisitive attitude.
- CRM & API understanding - Salesforce, Bullhorn, HubSpot, etc
- Familiarity with Jira, PRDs, Monday - advantage
Please add 1-2 examples of articles you wrote.
How will you innovate? How will you learn?
We're shaping a new era of sales intelligence, and you'll be a part of it. We recently launched Lusha Playlists, a personalized experience that gives sales reps the right leads, at the right time, every time they log in. And this role will help bring our vision for the future of sales to life.
Why Lusha? It's simple:
Founded in 2016, Lusha grew from a bootstrapped startup to a $1.5B unicorn, backed by $245M in investments and trusted by sales teams at Google, Zendesk, and Yotpo.
We're dreamers, innovators, and learners, driven by simplicity, collaboration, and trust.
At Lusha, your work matters. Your voice is heard. And your growth is part of our growth.
Ready to join us? Let's build the future of sales together.
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What We Do
At Lusha, we're building a future where every B2B sales professional is equipped with the data they need to succeed. Founded in 2016 by Assaf Eisenstein and Yoni Tserruya, our mission is to organize the world's business data while empowering our customers to uncover relevant revenue and growth opportunities. We're proudly GDPR compliant and maintain a globally compliant database.
With a staggering reach of 1 million users and a database boasting over 200 million entries, including 45 million direct contacts in North America, 50 million enterprise and SMB business profiles, and 21 million GDPR-compliant European contacts, Lusha stands as an indispensable resource in the B2B landscape. Our community has surged to over 670,000 sales professionals and 223,000 sales organizations, proudly showcasing partners such as Zendesk, Google, and Yotpo.
With significant investments totaling $240 million, we've transitioned from our bootstrap origins to unicorn status with a value estimation of $1.5 billion. Starting as a profitable bootstrap company and surviving solely on profits for 4.5 years, our journey is a testament to our commitment to innovation and the iconic brand we've become, continuously setting new standards in the industry.
In total, Lusha has 300 employees globally in two sites—Tel Aviv and Boston. Our teams are the driving force behind everything we do, dedicated not only to meeting but exceeding our customers' needs. We understand the importance of connection, fostering a collaborative environment where every employee contributes to our success.
Your voice matters, your ideas count, and together, we'll thrive.
Join us on this journey to revolutionize B2B sales. Let's grow better together.
Why Work With Us
Welcome to Lusha, where culture isn't a label—it's our DNA. Dream-driven creators, user-centric innovators, and relentless learners, we thrive on simplicity, collaboration, and trust.
Join us in shaping a company we're proud of—one where every voice matters and dreams fuel our journey.
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