Ready to Ignite your career and work alongside some of the most innovative and brightest professionals in emerging and secure technology? Join us and unleash your potential working in an Agile environment while engineering the cloud-based systems, applications, and tools that support the men and women charged with carrying out the US Census. We are seeking a highly skilled Technical Writer to join our team in supporting government cloud infrastructure projects. The ideal candidate will have extensive experience in documentation and development as part of a large enterprise, as well as strong experience with a variety of IT and documentation frameworks.
As a Technical Writer, you will:
- Develop and maintain documentation for enterprise IT infrastructure, security policies, and operational procedures.
- Create SOPs for data center management, system patching, compliance enforcement, and disaster recovery.
- Document change, configuration, and problem management workflows.
- Develop end-user guides for automation tools such as Ansible and Morpheus Data.
- Maintain version-controlled repositories for infrastructure documentation.
- Support IT Lab knowledge base and training materials for new technologies.
- Ensure documentation aligns with federal compliance standards and industry best practices.
- Excellent technical writing and documentation skills.
- Experience with IT documentation frameworks.
- Knowledge of Red Hat Satellite Server, Ansible, Morpheus Data.
- Familiarity with compliance requirements (NIST, FISMA).
- 2+ years of experience in similar roles
- US Citizenship Required
- 401(k) with matching and 100% Vested
- Health Insurance - 3 plans to select from
- Dental insurance
- Vision Insurance
- Health savings account
- Life insurance
- Short Term Disability
- Long Term Disability
- AD&D
- Paid time off
- Professional development assistance
- Training
- Tuition reimbursement
- Flexible schedule
- Flexible spending account
- Referral program
- Paid Legal Plan
- and more....
Ignite IT is an Equal Employment Opportunity/Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, Veteran status, sexual orientation, or other protected characteristic. In accordance with EO 13665 Final Rule, Ignite IT will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
Applicants selected must be able to possess and maintain a government clearance
US CITIZENSHIP REQUIRED'
Top Skills
What We Do
Passion and Purpose. We are a start-up borne out of a group of architects and engineers providing solutions that transform with digital breakthroughs.
We Partner - Partnership to us means being all in - on the ground, in the weeds, producing and delivering mission solutions.
We Innovate - driving digital innovation and experimentation to improve decision services for the American people.
We Engage – co-creating to deliver HCD (human centered design) to solve tour customers digital challenges.
We Deliver – and take pride and accountability in everything we do.
We are Ignite IT.
Ignite IT deploys teams that are customer-obsessed, delivering a CX (Customer Experience) renaissance to our Private and Public Sector customers. We combine Commercial BX (Business of Experience) with customer delivery experts to benefit agencies to innovate and improve services and launch new digital solutions. We have built a company foundation dependent on each of our employee’s success, and provide a healthy, engaging, community where learning and knowledge sharing are encouraged. We empower our employees to be bold, continually innovate and propose new ideas to improve processes and services. We engage daily on work that touches millions of people, always focusing on positive impacts and results.
We enable mission services that enable Enterprise companies to succeed in digital transformation, protect Border Agents, deploy the Army Reserve and National Guard, providing decision dominance to make America safer. We apply these digital services across the Private and Public Sectors to include include HHS, DHS, AOUSC and Army. We aim to continually raise the bar for our customers to expect more from their digital services. For more information, visit www.igniteitservices.com
