Technical Writer

Sorry, this job was removed at 12:31 p.m. (CST) on Thursday, Apr 24, 2025
Hiring Remotely in USA
Remote
Software
The Role

About Nava

Nava is a consultancy and public benefit corporation working to make government services simple and effective. Since 2013, federal, state, and local agencies have trusted Nava to help solve highly scrutinized technology modernization challenges.


As a client services company, we guide agencies constrained by legacy systems to a future with sharp user experiences built on secure, reliable, fault-tolerant cloud infrastructure. We bill for our time, offering our expertise and problem-solving approach to help our government partners enhance their digital products and services.


People are at the heart of our work, from members of the public who rely on benefit programs to government agency staff. Through human-centered design and modern engineering best practices, we help our government partners better understand user needs and deliver on their missions more effectively. This focus gives everyone at Nava the opportunity to do work that is meaningful, impactful, and deeply connected to public good.


Position Summary


As a Technical Writer, you will support Nava’s Business Development team by producing high-quality, clear, and compliant proposal content for federal, state, and local government opportunities. This role translates complex technical concepts into accessible prose, leveraging modern methodology and technology (AI and Large Language Models) to augment their capacity.


Additionally, you will support proposal teams in delivering compliant, complete and compelling responses while supporting Nava’s values: Be Active Stewards, Pursue the Root Cause, Think Long-Term, Build Together, Inclusion is Essential and Progress Takes Work.

What you’ll do

  • Draft clear, accurate, and compelling responses to government RFPs and RFQs.
  • Collaborate with Client Solutions Managers, Proposal Managers, and SMEs to distill complex technical concepts into accessible prose.
  • Review and edit proposal sections for compliance, clarity, and consistency.
  • Master AI and LLM tools to streamline content development while maintaining high-quality standards.

  • Proposal Content Management

  • Maintain and update a repository of reusable content for future bids.
  • Organize and curate Nava’s library of core content to reflect our capabilities and experience.
  • Ensure proposal templates, style guides, and checklists are up to date and readily available.

  • Collaboration and Review

  • Participate in solutioning sessions and reviews to ensure cohesive and polished proposals.
  • Provide guidance to SMEs on technical content development.
  • Facilitate feedback loops to improve proposal processes and deliverables.

Required skills

  • Bachelor’s degree in English, Communications, Technical Writing, or a related field.
  • Have 5+ years of experience writing for government IT procurement, particularly federal, state, and local RFPs and RFQs.
  • Demonstrate the ability to translate technical and highly specialized concepts into clear, compelling, and compliant prose.
  • Familiar with AI tools (e.g., GPT, LLMs) for writing, editing, and research.
  • Detail-oriented with a strong ability to meet deadlines under tight timelines.
  • Exhibit excellent collaboration and communication skills.

  • Preferred Skills

  • Support proposal development in Agile, human-centered design, or custom software delivery environments.
  • Have a background in graphic or visual content creation to support proposal narratives.

Other requirements

All roles at Nava require the following:

Must be legally authorized to work in the United States.

Must meet any other requirements for government contracts for which candidates are hired.

Work authorization that doesn’t require visa sponsorship, now or in the future.

May be subject to a government background check or security clearance, depending on the contract.


Perks working with Nava

Top-tier benefitsComprehensive medical, dental, and vision coverage.

Plenty of time off Vacation, holidays (including Juneteenth), and floating days.

Annual bonus When Nava wins, so do you.

Parental perksPaid leave + weekly meal deliveries for new parents.

Wellness support – Full wellness program to keep you feeling your best.

Zero copay care Virtual doctor visits at no cost through UHC.

Take a breakSabbatical available after continued service.

401(k) matchWe invest in your future with a generous match.

Flexible work Remote-first with flexibility to fit your life.

Home office helpSetup support via Staples + company laptop.

Utility credit – Monthly contribution for at home costs (where applicable).

Growth resources Learning programs to level up your skills.

Development budgetFunds for courses, tuition, and more.

Referral rewards Help us grow and earn while you do.

Commute perksCommuter benefits to get you moving.

Full coverage Disability, life, and AD&D insurance included.

Culture that caresCollaborative and remote-friendly.


Location

We have fully remote options if you reside in one of the following states:


Alabama, Arizona, California, Colorado, DC, Florida, Georgia, Illinois, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, North Carolina, New Jersey, New York, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Tennessee, Utah, Virginia, Washington, Wisconsin.


*If you are not living in one of the states listed above, unfortunately, you will not be considered for a position at this time. Additionally, if employed with Nava, you must be based in the U.S. and cannot work from outside the country.


Stay in touch

Sign up for our newsletter to find out about career opportunities, new partnerships, and news from the broader civic tech community.


Please contact the recruiting team at [email protected] if you would like to request reasonable accommodation during the application or interviewing process.  


We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role requires you to work from the contiguous United States. 

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The Company
HQ: Washington, DC
244 Employees
Year Founded: 2015

What We Do

Nava is a public benefit corporation working to radically improve how government serves people. Formed as a team of designers and engineers in the effort to fix HealthCare.gov in 2013, Nava now works with Medicare and the Department of Veterans Affairs. With a strong research practice and a depth of experience scaling digital services, Nava helps more than sixty million people access critical government services.

We’re thinkers and designers of civic technology. We work holistically across engineering, research, design, and operations to proactively envision the services of a better future. We build with empathy and inclusion, and as we come from many backgrounds and countries ourselves, we seek and value different perspectives. We’d love for you to come join us.

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