Technical Writer

Posted 9 Hours Ago
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Hiring Remotely in Ontario, ON
Remote
Entry level
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
We help people be their best in the moments that matter.
The Role
The Technical Writer will join the technical documentation team to innovate and improve ways to create and present content. They will collaborate with engineers and product managers to enhance the customer experience with various software and hardware products.
Summary Generated by Built In

Company Overview

At Motorola Solutions, we’re guided by a shared purpose – helping people be their best in the moments that matter – and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We’re solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That’s mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We’re solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that’s critical to connect those in need with those who can help. The work we do here matters.

Aperçu de l’entreprise

Chez Motorola Solutions, nous sommes guidés par un objectif commun: aider les gens à donner le meilleur d’eux-mêmes dans les moments les plus importants - et nous sommes à la hauteur de notre engagement en créant des solutions sécurisées. Parce que les gens ne peuvent donner le meilleur d’eux-mêmes que lorsqu’ils se sentent en sécurité et qu’ils le sont. Nous créons des solutions sécurisées en développant les meilleures technologies intégrées à travers les écosystèmes de sûreté et de sécurité. Qu’il s’agisse d’appareils et de réseaux de communications essentiels, d’une sécurité vidéo et d’un contrôle d’accès basés sur l’IA ou d’une capacité d’unir la voix, vidéo et les données dans un seul centre de commandement. Nous créons des solutions sécurisées en connectant les agences de sécurité publique et les entreprises, permettant ainsi une collaboration essentielle entre les personnes qui ont besoin d’aide et les personnes pouvant aider. Le travail que nous accomplissons ici est primordial.

Department OverviewMotorola Solution's Video Division, is defining the future of the security industry through innovative end-to-end-solutions. We’re changing the landscape of the surveillance industry through advanced award-winning AI based surveillance systems. Artificial Intelligence is transforming the world and our team is advancing the field as it applies to the intersection of computer vision and real-time video analysis. We are proud to be industry leaders in video analytics with features such as Appearance Search and Unusual Motion Detection along with our innovative cloud service platform.
The Technical Publications Team works within the Engineering Department. The products we support include AI-enabled video management software, cameras and accessories, recording hardware and analytics appliances. We author content using MadCap Flare, Adobe Creative Suite, and publish content in XML for the web and embedded Help, and PDF for offline use. Expertise in these tools, experience developing web content, an interest in the technologies our products utilize is an advantage, but not a requirement.
Job Description

We are looking for a technical writer who has recently entered the profession to join our awesome technical documentation team and take their career to the next level. 

This is a role with opportunity, working in the technical documentation team to innovate new and better ways to craft and present content, and across the organization to contribute to improving our customers’ experience with our evolving software and hardware product lines. We work with electrical, mechanical and software engineers, product management, customer support, marketing and sales people on this mission. We research and craft technical information into manuals, web-based documents, and embedded user assistance technology for nontechnical and technical users. Our work is translated into multiple languages for products to support our global customers located in over 120 countries.

We are looking for someone ready to show they can:

  • Write for a range of user audiences
  • Confidently work with a wide range of people throughout an organization
  • Continue learning and expanding their knowledge of the technologies used in our product 

In your new job you will:

  • Learn rapidly and immediately apply your new knowledge to a variety of assignments
  • Work on a wide variety of document types for a range of different products
  • Quickly adapt to changing priorities and deadlines 
  • Leverage your on-the-job experience to propose improvements for usability, re-use, or minimalism

This position is a remote position and candidates can be located anywhere in Canada.

#LI-TW1

#LI-REMOTE


Basic Requirements

  • Bachelor's degree in Communications, English, Business Writing, or similar degree.

  • OR 1+ years of technical writing experience.


Travel Requirements
None
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email [email protected].

Motorola Solutions adopte, favorise et promeut les principes de diversité, d’équité et d’inclusion. Nous encourageons et accueillons les candidatures de toutes les personnes qualifiées, quelles que soient leur race, origines ethnique, religion ou croyance, orientation sexuelle, identité et expression sexuelle, statut d’anciens combattants ou tout autre statut protégé par la Loi.

Nous sommes fiers de notre culture axée sur les personnes et les communautés, encourageant ainsi chaque Motorolan d’être la version la plus authentique de lui-même dans ses responsabilités afin de tenir la promesse d’un monde plus sécuritaire.

Si vous souhaitez vous joindre à notre communauté mais croyez que vous ne possédez pas toutes les exigences requises pour le poste convoité, nous aimerions tout de même connaître les raisons pour lesquelles vous pensez être un excellent candidat pour notre équipe.

Nous offrons également des mesures d’adaptation pendant toutes les étapes du processus d’embauche afin de favoriser l’inclusion des personnes vivant avec un handicap physique et/ou mental. Si vous avez besoin de mesures d’adaptation, svp nous faire parvenir un courriel à [email protected].

Top Skills

XML

What the Team is Saying

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The Company
HQ: Chicago, IL
21,000 Employees
Hybrid Workplace
Year Founded: 1928

What We Do

Motorola Solutions is solving for safer. We build and connect technologies to help protect people, property and places. Our solutions enable the collaboration between public safety agencies and enterprises that’s critical for a proactive approach to safety and security. Learn more about how we’re solving for safer communities, safer schools, safer hospitals, safer businesses – safer everywhere.

Why Work With Us

We are a global family of driven, dynamic people who inspire and support everyone around us to be the best version of themselves. We embrace a “people first” philosophy – and are committed to creating and maintaining a culture of caring and inclusiveness. Are you ready to join our team and be a part of a close-knit community in a big company?

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Motorola Solutions Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We believe that the next big idea can come from anyone, anywhere, at any time. That’s why we offer office-based, hybrid and remote working models, where Motorolans can do their best work wherever they work best.

Typical time on-site: Flexible
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