Technical Writer

Posted 2 Days Ago
Be an Early Applicant
tbilisi
Junior
Fintech • Software
The Role
The Technical Writer will develop and enhance documentation for APIs and services, maintain the Knowledge Base, produce written content, and monitor updates in trading protocols while collaborating with developers and support teams.
Summary Generated by Built In

Company Description

dxFeed is a leading provider of data services for the capital markets industry. The company sources and stores direct market data feeds from various exchanges and market participants worldwide. dxFeed has built one of the most comprehensive ticker plants, offering the broadest range of data services for streaming, consolidation, storage, extraction, and analytics. These include index construction and maintenance for buy-side and sell-side institutions of the global financial industry. 

    Job Description

    About the team:

    We maintain customer documentation for our APIs, services, and solutions and keep it up to date along with internal knowledge base. We are continuously optimizing our work, and our team invents various solutions to achieve this. Documentation as a code, Confluence/Zendesk, mutual integrations, automatic generation of documentation - all of this allows us to effectively provide detailed information about our services.


    Major challenges:

    • In the world of Fintech you will be facing two areas at once - IT and finance. You will need to get acquainted with all the nuances, specifics and pitfalls to prove yourself as an expert.
    • We care about customers experience and strive to provide the highest level of service. That’s why one of the top tasks is to create and maintain a powerful knowledge base for our teams and clients.

    We expect the Technical Writer to: 

    • Revise and enhance existing documentation in our Knowledge Base and internal guidebook,
    • Develop new instructions and documents by gathering information from developers,
    • Review and refine documents supplied by developers and support teams,
    • Monitor updates in trading venue protocols and inform the relevant teams,
    • Offer technical insights for the marketing team,
    • Produce written content and materials in English.

    Qualifications

    Must-have skills: 

    • Excellent written skills in English,
    • Demonstrated knowledge of technical-writing specifics (punctuation, formatting, stylistic and political correctness, etc.),
    • Structural approach,
    • Willingness to take responsibility, result-oriented mindset,
    • Keen eye for details,
    • Well-developed soft skills and ability to work in a team.

    Nice-to-have skills: 

    • One-year experience in the IT industry in a similar position,
    • Knowledge of finance basics.

    Additional Information

    Care for the employees is one of Devexperts' core values. For the suggested position, we offer a benefits package that will guarantee the comfort of our new teammate.

    Flexibility benefits: 

    • Possibility of hybrid/remote work mode in Georgia, 
    • Flexible working hours. 

    Health and recreation benefits: 

    • 24 working days of paid vacation, 
    • Fully paid additional wellness days (3 days per year),
    • Medical insurance - VIP package,
    • Free MultiSport card.

    Facility benefits: 

    • Modern office with new equipment, 
    • PlayStation and table football in the office, 
    • Meals in the office, 
    • Free drinks and snacks. 

    Community benefits: 

    • Teambuilding activities, 
    • Corporate parties, 
    • Football club, 
    • Billiard club,
    • Speakers' club, 
    • Free admission to corporate external events, 
    • Possibility of joining conferences and professional fairs, 
    • Personal branding development support.

    Professional training benefits

    • English language courses, 
    • Georgian language courses for foreign employees, 
    • Unlimited access to self-learning platforms, 
    • Certification opportunities, 
    • Mentorship Program. 

    Social benefits: 

    • Parental bonus, 
    • Referral bonus, 
    • Blood donation paid leave, 
    • Gifts for employees, 
    • Gifts for children.

    Top Skills

    APIs
    The Company
    HQ: Jersey City, NJ
    646 Employees
    On-site Workplace
    Year Founded: 2002

    What We Do

    Devexperts was founded in 2002 and specializes in the development of highly complex software solutions and services for the Capital Markets industry.

    We develop financial software solutions for retail and institutional brokerages, wealth-management firms, investment funds, exchanges, and insurance companies.

    Devexperts market expertise ranges from Equities to Options, to FX and Commodities in geographical locations as diverse as Chicago, New York, London, Tokyo, Istanbul, and Shanghai.

    The Devexperts development team of 500 engineers is recognized as one of the best in the world. Since 2002, we have received more than 25 of the global software and financial industry's most prestigious awards.

    In order to achieve competitive effectiveness, our project teams adhere to classic software development methodologies and employ elements of Agile software development, such as Scrum, Kanban, eXtreme Programming, Continuous Integration, and Test-Driven Development.

    The high performance, scalability and integration capabilities of our products and services, along with 24x7x365 monitoring and support, result in some of the global financial industry’s most recognized and reliable technology applications (for leading US brokerage companies).

    Devexperts has 3 key business areas:
    • Trading platforms and brokerage automation
    • Complex software development projects
    • Market data products

    Devexperts also provides consulting services for financial institutions in the fields of:
    • Real-time transaction processing
    • Trading automation
    • Risk management
    • Highly complex, enterprise-wide trading platform applications.

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