Technical Writer - Platforms

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

(Senior) Technical Writer - Platforms

Do you enjoy working on the nitty gritty, but also looking at the bigger picture? Do you love to break down complex text into easy to understand content? Are you able to shift focus and tone according to different audiences? Due to the growth of the company we are looking for multiple Technical Writers to join the team who understand the technical details and can write documentation for developers interested in integrating with our APIs or SDKs.

You will be part of our development team, based in Amsterdam. Here, you will get familiar with and work on the payment industry's most advanced and robust platform.

What you’ll do

• Write technical documentation for our external developer audience, such as API reference docs and developer guides;
• Deliver clear and concise documentation in simple and easy-to-read English;
• Conceptualize and implement solutions to automate and actively optimize our docs;
• Collaborate with team members to drive best practices, information architecture, design, and layout;
• Review, challenge, and copy edit the content created by writers and non-writers;
• Mentor and guide less experienced writers fostering their skill development and professional growth.

Who you are

• You have at least 3+ years of experience in technical/developer documentation;
• You have experience with docs-as-code (git, markdown);
• You enjoy working together with developers and product owners to deliver quality documentation;
• You can write conceptual documentation, detailed integration guides, code samples, API reference, and other online materials in a developer-friendly language;
• You communicate and collaborate well with people from diverse backgrounds;
• You are proactive and you like to take ownership and responsibility;
• You are a team player with the ability to challenge the status quo and positively influence and elevate the teams around you;
• You are determined to influence content, drive the documentation strategy, user experience, and tooling;
• Experience developing with programming languages such as Java, Python, C#, PHP, Ruby, or others are a plus.

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.