GAMA-1 is seeking a remote Technical Writer to join our team of qualified individuals supporting the NOAA’s National Environmental Satellite, Data, and Information Service (NESDIS) initiatives. Eligible candidates must demonstrate a high level of attention to detail, possess the ability to plan ahead and be customer-support focused. This position is responsible for supporting the project during the entire life cycle of the assigned projects.
Role and Responsibilities:
- · Gather, analyze, translate and compose technical information into clear, readable documents.
- · Compose and edit technical and user documentation, such as System Maintenance Manuals and External User’s Manuals.
- · Write policies, procedures, workflows, and manuals.
- · Develop diagrams and charts for improved presentation and understanding of system components.
- ESSENTIAL SKILLS
- · Ability to possess a thorough understanding of the scientific and technical subject matter, documentation content, and requirements.
- · Strong experience with Microsoft Office Suite.
- · Ability to obtain a Public Trust.
DESIRED SKILLS
- · Teamwork, strong interpersonal skills.
- · Strong experience with Microsoft Visio.
- · Experience with system or software development.
- · Experience with Agile life cycle process.
- · Basic understanding of DevOps methodology and continuous integration & continuous delivery (CI/CD) concepts and practices.
EXPERIENCE AND EDUCATION
· Bachelor's degree from an accredited university in English, computer science, or related field.
What We Do
GAMA-1 is a highly-technical Certified Small Disadvantaged Business with a mature service delivery model. We combine industry and government standards with established GAMA-1 methodologies to develop, engineer, secure, implement, and maintain IT solutions and services. We refine our methods through continuous process improvement and hold International Organization of Standards (ISO) 9001 (Quality), ISO 20000 (ITSM), and ISO 27001 (Security) certifications. We train our staff on IT Infrastructure Library (ITIL) v4 and apply Capability Maturity Model Integration (CMMI) Services Level 3 processes.
GAMA-1 is proud to be Certified™ by Great Place to Work® for two consecutive years. This prestigious award is based entirely on what current employees say about their experience working at GAMA-1 Technologies. This year, 97% of employees said it’s a great workplace compared to 57% of typical U.S.-based company employees.