Technical Writer

Job Posted 13 Days Ago Posted 13 Days Ago
Be an Early Applicant
Mandaluyong, Eastern Manila District, National Capital Region
Mid level
Information Technology • Logistics • Software
The Role
The Technical Writer will effectively communicate with teams to understand business processes and document guides. Responsibilities include determining end-user needs, studying product samples, collaborating with technical staff to simplify product use, and utilizing various media to enhance user understanding.
Summary Generated by Built In

Company Description

ShipERP is a recognized leader in helping organizations seamlessly integrate multi-carrier shipping functionality from directly within the SAP ERP system hence eliminating the need for third-party shipping solutions. With a focus on Certified SAP Solutions, ShipERP can provide business efficiencies that come with a strong return on investment.

ShipERP is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or other protected category.

Job Description

Responsibilities:

  • Maintain effective communication with team to understand the business process, functionality, and software to produce well documented guides
  • Determine the needs of end users of technical documentation
  • Study product samples and talk with product designers and developers
  • Work with technical staff to make products easier to use and thus need fewer instructions
  • Use photographs, drawings, diagrams, animation, and charts that increase users’ understanding

Qualifications

Requirements:

  • Bachelor's/College Degree in Computer Science/Information Technology or other related courses.
  • At least 3 Year(s) of working experience in the related field is required for this position.
  • Technical writing capabilities

Additional Information

Perks:

  • Year-end Bonus
  • Company-wide team buildings
  • Incentive based team outings
  • 15 VL, 15 SL
  • All-expense paid training
  • HMO with free 1 dependent
  • Unlimited free learning opportunities
  • Work from home privilege
The Company
Long Beach, California
213 Employees
On-site Workplace
Year Founded: 2007

What We Do

ShipERP helps businesses like yours streamline shipment and transportation processing. Enjoy automated rate shopping, tracking, labeling, and compliance features, so that your business can ship more packages in less time!

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