Technical Writer

Posted 12 Days Ago
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Charleston, SC, USA
In-Office
83K-98K Annually
Mid level
Aerospace • Information Technology • Professional Services • Defense
The Role
Produces and maintains governance documentation across technical service tiers, including requirements, technical analyses, build checklists, release notes, and QA artifacts. Gathers information from tier leads and subject matter experts, applies templates and quality standards, manages Jira-linked documentation workflows, incorporates review feedback, and prioritizes multiple concurrent documentation workloads. The role is onsite at a government facility and requires active Secret clearance.
Summary Generated by Built In
Company Description

Founded in 1989 and headquartered in Reston, Virginia, SOSi is a private defense and government solutions business specializing in advanced technology systems and mission support. Its capabilities include data science, software development, network engineering, intelligence, surveillance, and reconnaissance (ISR), and logistics.

Job Description

SOS International LLC (SOSi) is seeking a Technical Writer III to support our team in Charleston, SC. This role sits within the Project Management Office (PMO) and provides documentation support across the program's tiered service delivery model - functional requirements, technical analysis, build/release documentation, and QA artifacts. The Technical Writer works directly with tier leads and subject matter experts to produce clear, conformant documentation; the Technical Writer does not independently determine functional or technical content and does not report to or take direction from any single operational tier.

ESSENTIAL JOB DUTIES

  • Draft and maintain governance-required documentation across the program's service tiers, including Functional Requirements Documents, Technical Analysis Packages, Build Checklists, Release Notes, and QA/Code Review documentation, under the direction and sign-off authority of the responsible tier lead.
  • Participate in functional and technical analysis sessions to gather requirements directly from tier leads, analysts, and subject matter experts, translating discussion into structured, conformant written artifacts.
  • Ensure all documentation conforms to established program templates, naming conventions, and quality gate standards.
  • Maintain consistency of style, terminology, and structure across documentation produced for different tiers and teams.
  • Support Jira-based documentation workflows, including maintaining artifact linkage between tickets and their associated governance documents.
  • Revise documentation through successive gate reviews based on feedback from team members and management.
  • Manage documentation workload across multiple tiers concurrently and prioritize according to team deadlines and work cycles.

Qualifications

  • Active Secret clearance.
  • Bachelor's degree in Technical Writing, English, Communications, or a related field; or equivalent experience.
  • 4–6 years of experience as a Technical Writer, preferably supporting technical or IT service delivery documentation.
  • Demonstrated ability to translate technical and functional discussion into structured written documentation without altering substantive content or decisions.
  • Excellent written and verbal communication skills, with strong attention to detail and consistency.
  • Ability to work independently on documentation production while deferring content authority and sign-off to the appropriate tier lead.
  • Proficiency with standard documentation tools and version control practices.
  • Familiarity with Jira or comparable structured ticketing/documentation workflows.
  • Ability to manage documentation across multiple concurrent projects and meet gate-driven deadlines.

PREFERRED QUALIFICATIONS

  • Experience in the government contracting industry.
  • Experience supporting IT service delivery, software development lifecycle, or technical support documentation.
  • Familiarity with Agile/Jira-based ticketing environments and structured intake-to-delivery workflows.
  • Ability to create supporting visual aids such as process diagrams, workflow charts, and process maps.

Additional Information

Work Environment

 

  • Working conditions are normal for an office environment.
  • Onsite 5 days per week, 40 hours per week, at the designated government facility. Remote or hybrid work is not available for this role.

Working at SOSi

All interested individuals will receive consideration and will not be discriminated against for any reason.

Skills Required

  • Active Secret clearance
  • Bachelor's degree in Technical Writing, English, Communications, or a related field, or equivalent experience
  • 4-6 years of experience as a Technical Writer
  • Ability to translate technical and functional discussions into structured written documentation without altering substantive content or decisions
  • Excellent written and verbal communication skills
  • Strong attention to detail and consistency
  • Ability to work independently while deferring content authority and sign-off to the appropriate tier lead
  • Proficiency with standard documentation tools and version control practices
  • Familiarity with Jira or comparable structured ticketing and documentation workflows
  • Ability to manage documentation across multiple concurrent projects and meet gate-driven deadlines
  • Experience in the government contracting industry
  • Experience supporting IT service delivery, software development lifecycle, or technical support documentation
  • Familiarity with Agile and Jira-based ticketing environments and structured intake-to-delivery workflows
  • Ability to create process diagrams, workflow charts, and process maps

SOSi Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SOSi and has not been reviewed or approved by SOSi.

  • Healthcare Strength Health coverage is considered a relative strength, with international plan options and substantial employer contribution that support OCONUS and travel-heavy work. Company materials also highlight a comprehensive medical offering alongside wellness support.
  • Retirement Support A 401(k) program is available, with indications of employer matching though specifics are not publicly detailed. This suggests foundational retirement support for eligible employees.
  • Career-Linked Recognition & Rewards Compensation is often characterized as competitive for cleared, hard‑to‑hire, and certain overseas or mission‑critical roles. Pay levels appear closely tied to contract demands, clearance, and location.

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The Company
HQ: Reston, VA
2,460 Employees
Year Founded: 1989

What We Do

SOSi is a technology and services integrator focused on the aerospace, defense, and government services industry, described as one of the largest private, founder-owned companies in its sector.

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