The Role
Create and maintain clear installation, user, maintenance, and troubleshooting documentation for electronic signage hardware and software. Collaborate with engineers, product managers, and support to produce manuals, wiring diagrams, schematics, and training materials; ensure version control and compliance with safety standards (UL, CE, FCC).
Summary Generated by Built In
Job Title: Technical Writer – Electronic Signage
Location: Colorado Springs, CO
Job Type: Full Time
Department: Product Development / Engineering / Documentation
Salary Range : $60,000 to $80,000Job Summary:
We are looking for a skilled Technical Writer to join our team and create high-quality documentation for our line of electronic signage products. This role requires someone who can translate technical information about our digital signage hardware and software into clear, accessible documents for installers, end-users, and service technicians.
You'll collaborate closely with engineers, product managers, and support staff to produce manuals, wiring diagrams, installation instructions, software guides, and maintenance documentation that help ensure a smooth user experience.Key Responsibilities:
Location: Colorado Springs, CO
Job Type: Full Time
Department: Product Development / Engineering / Documentation
Salary Range : $60,000 to $80,000Job Summary:
We are looking for a skilled Technical Writer to join our team and create high-quality documentation for our line of electronic signage products. This role requires someone who can translate technical information about our digital signage hardware and software into clear, accessible documents for installers, end-users, and service technicians.
You'll collaborate closely with engineers, product managers, and support staff to produce manuals, wiring diagrams, installation instructions, software guides, and maintenance documentation that help ensure a smooth user experience.Key Responsibilities:
- Develop, write, and maintain technical documentation including:
- Installation manuals (mounting, wiring, and configuration)
- User guides for digital signage control software and interfaces
- Maintenance and troubleshooting guides
- Product specifications and safety instructions
- Collaborate with hardware engineers, software developers, and support teams to gather technical details.
- Translate technical jargon into clear, understandable content for non-technical users.
- Create visual aids (wiring diagrams, schematics, callouts, etc.) to enhance documentation.
- Maintain document version control and update documentation in line with product updates or new releases.
- Ensure all documentation complies with industry standards and safety regulations (UL, CE, FCC, etc.).
- Assist in the creation of training materials and internal knowledge base articles.
- Bachelor's degree in Technical Communication, Engineering, English, or a related field.
- 2+ years of experience in technical writing, preferably in a manufacturing or electronics environment.
- Experience documenting hardware and software products.
- Proficiency in tools such as Adobe InDesign, Illustrator, Microsoft Word and FrameMaker.
- Comfortable working with diagrams, schematics, and basic electrical terminology.
- Familiarity with embedded systems or digital display technology is a strong plus.
- Excellent attention to detail, organization, and time management.
- Experience working with electronic signage, AV systems, or similar technologies.
- Knowledge of digital signage CMS (Content Management Systems) or embedded device interfaces.
- Ability to read technical drawings and electrical schematics.
- Experience using CAD or graphic tools to annotate technical illustrations.
- Understanding of safety standards relevant to electrical products.
- Competitive salary with performance-based bonuses.
- Full benefits package (health, dental, vision, 401k).
- Flexible work hours and potential for hybrid/remote work.
- A collaborative, hands-on work environment with room for innovation.
Skills Required
- Bachelor's degree in Technical Communication, Engineering, English, or related field.
- 2+ years of experience in technical writing.
- Experience documenting hardware and software products.
- Proficiency in Adobe InDesign, Illustrator, Microsoft Word, and FrameMaker.
- Comfortable working with diagrams, schematics, and basic electrical terminology.
- Excellent attention to detail, organization, and time management.
- Experience in a manufacturing or electronics environment.
- Familiarity with embedded systems or digital display technology.
- Ability to read technical drawings and electrical schematics.
- Experience using CAD or graphic tools to annotate technical illustrations.
- Understanding of safety standards relevant to electrical products (UL, CE, FCC).
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The Company
What We Do
Skyline Products manufactures electronic price signs and transportation systems that are Designed to be Bold, Engineered to Last. Since 1970, Skyline has invested heavily in research and development to create the most legible and reliable price signs and transportation systems in the industry. Fully designed and manufactured in Colorado Springs, CO, our industry-exclusive technologies provide superior display feedback, unmatched brightness control, exceptional full-bodied digits, advanced energy efficiency, and military-grade durability. Additionally, Skyline provides customers with price-change confirmation, true message display verification feedback, and the most advanced sign diagnostics on the market. Learn more at www.SkylineProducts.com.
