What you will do
We are looking for an experienced and motivated technical communicator who wants to make a difference.
The technical writer is a technical documentation specialist who can deliver high quality content and guide junior team members to do the same. As part of the Global Technical Communications team located in Cork, you will support Johnson Controls business units to fulfil their technical documentation requirements. The technical writer plays an important role in implementing the tech comms roadmap. You will work closely with stakeholder teams to deliver technical content according to product deadlines.
How you will do it
The Senior technical writer independently develops complex documents and document strategies for team members. You will work with engineers to obtain source material and will supervise other technical writers in the creation of documentation sets for new products (mainly JCI Data Centre cooling Products). As an expert in the technical writing field, you will implement standard industry style guides in addition to the JCI house style. You will work with document control and peer review systems. You will interact with engineers from around the world. You should adapt readily to changing work demands and maintain composure under pressure. You must work effectively with peers, share information, demonstrate integrity, and deliver on your commitments.
What we look for
Extensive experience writing and editing technical content.
Four year degree in a writing or technical discipline (technical documentation, journalism, English, computer science).
2 years as a technical writer.
Expertise in creating a variety of outputs including PDFs, web, help files, and other digital media.
Experience understanding of documentation software such as Arbortext, Oxygen, Framemaker, MadCap Flare, etc.
Ability to create raster and vector illustrations with minimal supervision using standard tools such as Adobe Photoshop, Illustrator, or GIMP.
Knowledge of established processes, style guides, and best practices for the design and creation of technical content
[Preferred Qualifications – Education, Skills & Experience]
Background in topic-based writing
Planning and scheduling skills
Project management skills
Knowledge of DITA or other XML standards
Experience with API documentation
Experience working on global team
Skills Required
- Extensive experience writing and editing technical content
- Four year degree in a writing or technical discipline (technical documentation, journalism, English, computer science)
- 2 years as a technical writer
- Expertise creating outputs including PDFs, web, help files, and other digital media
- Experience with documentation software such as Arbortext, Oxygen, FrameMaker, MadCap Flare
- Ability to create raster and vector illustrations using Adobe Photoshop, Illustrator, or GIMP
- Knowledge of established processes, style guides, and best practices for technical content
- Background in topic-based writing
- Planning and scheduling skills
- Project management skills
- Knowledge of DITA or other XML standards
- Experience with API documentation
- Experience working on global teams
Johnson Controls Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Johnson Controls and has not been reviewed or approved by Johnson Controls.
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Retirement Support — Retirement support is positioned as a meaningful part of the package through employer 401(k) matching, repeatedly framed as a strong pillar of the overall rewards mix. The matching contribution is described with specific match levels in multiple places, reinforcing perceived value for long-term saving.
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Leave & Time Off Breadth — Time off is presented as comparatively robust, with multiple paid holiday categories, vacation time, and sick time described as generous or “amazing” in places. Paid time off breadth appears to be a consistent contributor to total rewards attractiveness beyond base pay.
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Flexible Benefits — Benefits are described as broad and customizable, spanning standard medical/dental/vision plus optional add-ons like pet insurance, identity protection, and legal support. Tuition reimbursement is repeatedly highlighted as a high-value option supporting professional development.
Johnson Controls Insights
What We Do
At Johnson Controls, we transform the environments where people live, work, learn and play. From optimizing building performance to improving safety and enhancing comfort, we drive the outcomes that matter most. Dedicated to protecting the environment, we deliver our promise in industries such as healthcare, education, data centers and manufacturing. With a global team of 100,000 experts in more than 150 countries and over 130 years of innovation, we are the power behind our customers’ mission. Our leading portfolio of building technology and solutions includes some of the most trusted names in the industry, such as Tyco®, York®, Metasys®, Ruskin®, Titus®, Frick®, Penn®, Sabroe®, Simplex®, Ansul® and Grinnell®.
