Technical Writer

Reposted One Month Ago
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Austin, TX, USA
In-Office
Junior
Information Technology • Professional Services • Consulting
The Role
Create, publish, and maintain high-quality reference and conceptual product documentation and UI messaging. Collaborate with engineers, support, and product management to document new features, provide editing for external communications, and manage multiple priorities in a fast-paced environment.
Summary Generated by Built In
Company Description

About BCforward BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers’ needs into a full service personnel solutions organization. BCforward’s headquarters are in Indianapolis, Indiana and also operates delivery centers in 17 locations in North America as well as Hyderabad, India and Puerto Rico. We are currently the largest consulting firm and largest MBE certified firm headquartered in Indiana. With 14+ years of uninterrupted growth, the addition of two brands (Stafforward and PMforward) and a team of more than 1400 resources our teams deliver services for multiple industries from both public and private sectors. BCforward’s team of dedicated staffing professionals has placed thousands of talented people over the past decade, with retention rates that are consistently higher than the industry average.

Job Description

Responsibilities 
● Collaborate with product and content experts. 
● Work with engineers, support, and product management to document new features and product changes. 
● Write, publish and maintain high-quality reference and conceptual help content and user interface (UI) messaging. 
● Provide editing and support for creating external communications. 
● Manage multiple competing priorities in a fast-paced, constantly changing environment. 
Minimum requirements 
● BA/BS degree or 2 years minimum of practical experience. 
● Proficiency with HTML. 
● Experience reading and understanding source code written in Java, Python, C++, JavaScript, or Objective C. 
● Experience working with engineering and product management teams as part of the software development process. 
● Strong collaboration and project management skills. 
● High attention to detail. 
Preferred qualifications 
Experience developing content for: 
● API references 
● Developer guides 
● End-user documentation 
● Business processes.

Thanks ,

Asma Khan Suri

Additional Information

Must be able to pass a background and drug screen

Skills Required

  • BA/BS degree or 2 years minimum of practical experience.
  • Proficiency with HTML.
  • Experience reading and understanding source code written in Java, Python, C++, JavaScript, or Objective C.
  • Experience working with engineering and product management teams as part of the software development process.
  • Strong collaboration and project management skills.
  • High attention to detail.
  • Must be able to pass a background and drug screen.
  • Experience developing content for API references.
  • Experience developing content for developer guides.
  • Experience developing end-user documentation.
  • Experience documenting business processes.

BCforward Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about BCforward and has not been reviewed or approved by BCforward.

  • Flexible Benefits Eligible U.S. employees may access major medical with HSA, dental, vision, life insurance, disability coverage, and a 401(k), indicating a broad core menu. Official materials and postings outline this lineup even though pricing specifics are not publicly listed.
  • Leave & Time Off Breadth Some roles reference a structured PTO policy starting around 10 days with increases after longer tenure, signaling a defined leave framework for eligible employees.

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The Company
7,500 Employees
Year Founded: 1998

What We Do

BCforward is a global talent and technology solutions partner that helps organizations accelerate outcomes through people, platforms, and expertise. Founded in 1998, the company provides IT consulting and workforce fulfillment services to enterprise and public sector clients across various industries, including financial services, healthcare, government, and life sciences, focusing on digital transformation and strategic staffing solutions.

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