Technical Writer

Posted 2 Days Ago
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Richmond, VA, USA
In-Office
Mid level
Cloud • eCommerce • HR Tech • Information Technology • Analytics
The Role
Create, update, and write user documentation, requirements, design specifications, references, manuals, and instructions. Develop process flows, methods, procedures, and functional requirement documentation. Support business process development and improvement and interface with external customer-facing technical support. Use Microsoft Office suite and Visio; work collaboratively in a team.
Summary Generated by Built In

Job Title: Technical Writer

Location: Richmond, VA

Duration: 6 month Contract to hire

Description:

The Technical Writer will be responsible for creating, updating, and writing various types of user documentation, requirements, design specifications, references, manuals and instructions.

Required qualifications to be successful in this role:

• Ability to effectively communicate both orally and in writing

• Experience developing process flows, methods and procedures, functional requirement documentation.

• Must be highly detail-oriented and organized with excellent analytic and problem-solving abilities.

• Must display excellent verbal and written communication and interpersonal skills.

• Excellent open and proactive written communication skills with focus on grammatical and usability skills.

• Ability to work in a team-oriented environment.

• Knowledge of Microsoft applications to include Excel, Word, Project, PowerPoint, and VISIO.

• Knowledge of business process development and improvement.

• Previous experience in external customer-facing technical support.

Skills Required

  • Effective oral and written communication skills
  • Experience developing process flows, methods, procedures, and functional requirement documentation
  • Highly detail-oriented and organized with strong analytic and problem-solving abilities
  • Excellent verbal and written communication and interpersonal skills
  • Proactive written communication skills with focus on grammar and usability
  • Ability to work in a team-oriented environment
  • Knowledge of Microsoft Excel, Word, Project, PowerPoint, and Visio
  • Knowledge of business process development and improvement
  • Previous experience in external customer-facing technical support
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The Company
HQ: Cherry Hill, NJ
158 Employees
Year Founded: 2009

What We Do

Two95 International Inc., is a global technology firm specializing in enterprise solutions that evolves over BPM, Mobility, Cloud, Analytics, E-commerce & Social Business. Our client base includes several Fortune 500 and mid-market companies across industries and varying geographies. With vast knowledge and knowhow of 20 years in the IT field, we have been chosen as INC500 fastest growing company in North America in 2013. With the accolade of being ranked 11th in Human Resources by INC500, we have also been nominated as the 3rd fastest growing company in South Jersey by SJBM. We are ranked among the Top 20 IT Companies in New Jersey based on the year-on-year growth for the last 3 years. With a seasoned team of highly qualified personnel, our offices are located in New Jersey, Canada and India.

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