The Role
Contract technical writer for Smart Grid and IoT platform documentation. Create user manuals, installation and deployment guides, API and developer documentation, troubleshooting content, and training materials. Collaborate with product owners, engineers, QA, and support to document architectures, device workflows, connectivity protocols, and deployment processes. Maintain version control and update documentation during product releases.
Summary Generated by Built In
This is a remote position.
Technical Writer
Contract: 1 year
Experience: 1-4 Years
Location: Hybrid/Remote
Position Overview:
We are seeking a Technical Writer with experience in the Smart Grid and IoT domain for a one-year contract engagement. Candidates with prior Business Analyst experience are highly preferred, as the role involves preparing user-facing documentation, functional documentation, and product manuals for grid monitoring applications.
The resource will support documentation activities for our Smart Grid platform, including the existing Meta Alert application and upcoming enhancements. The role requires close collaboration with product owners, engineering teams, and domain experts to translate business and technical requirements into clear, structured, and user-friendly documentation.
Key Responsibilities:
• Develop and maintain user manuals, administrator guides, deployment guides, and technical documentation for Smart Grid and IoT applications.
• Create user manuals, installation guides, API documentation, developer guides, troubleshooting manuals, and knowledge base articles.
• Understanding of sensor-based monitoring solutions, preferably involving MSU and CAU sensors.
• Collaborate closely with engineering, product management, QA, and support teams to gather technical information.
• Document IoT architectures, device workflows, connectivity protocols, and deployment processes.
• Produce documentation for embedded systems, edge devices, cloud integrations, and device management platforms.
• Ensure documentation accuracy, consistency, and compliance with company standards.
• Maintain version control and documentation repositories.
• Participate in product releases and ensure all associated documentation is updated accordingly.
• Support customer onboarding by developing training materials, FAQs, and best practice guides.
• Continuously improve documentation processes and tools.
Requirements
• Bachelor's degree in Engineering, Computer Science, Electronics, Electrical Engineering, or a related discipline.
• 1-4 years of experience in Technical Writing, Business Analysis, or a similar role.
• Experience in Smart Grid, Energy Management, Industrial IoT, or Electrical Monitoring domains.
• Understanding of sensor-based monitoring solutions, preferably involving MSU and CAU sensors.
• Experience documenting applications, dashboards, alerts, workflows, and monitoring systems.
• Strong skills in preparing user manuals, product guides, training materials, and functional documentation.
• Familiarity with requirement documentation, use cases, business process mapping, and stakeholder interactions.
• Excellent written communication skills and attention to detail.
Preferred Qualifications:
• Prior experience as a Business Analyst is highly preferred.
• Exposure to Smart Grid technologies, energy analytics, and remote asset monitoring solutions.
• Knowledge of communication protocols such as MQTT, Modbus, OPC-UA, REST APIs, and cloud-based IoT platforms.
• Experience working in Agile environments.
Skills Required
- Bachelor's degree in Engineering, Computer Science, Electronics, Electrical Engineering, or related discipline
- 1-4 years of experience in Technical Writing, Business Analysis, or a similar role
- Experience in Smart Grid, Energy Management, Industrial IoT, or Electrical Monitoring domains
- Experience documenting applications, dashboards, alerts, workflows, and monitoring systems
- Strong skills preparing user manuals, product guides, training materials, and functional documentation
- Familiarity with requirement documentation, use cases, business process mapping, and stakeholder interactions
- Excellent written communication skills and attention to detail
- Understanding of sensor-based monitoring solutions (preferably MSU and CAU sensors)
- Prior Business Analyst experience
- Knowledge of MQTT, Modbus, OPC-UA, REST APIs, and cloud-based IoT platforms
- Experience working in Agile environments
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Blue Ripples Technologies is a specialized software services company focused on the energy sector, providing data intelligence, protocol integration, analytics, and IoT solutions for power generation, transmission, and distribution.
