About the Role: As a technical writer, you will apply your technical and writing skills to help engineers discover, explore, and build with vector databases, the next generation of search infrastructure. Documentation contributes significantly to our developers’ experience of the platform, success with using it, and our success as a company, so you will make an immediate impact. You will report to the Head of Documentation and work closely with the Product, Engineering, and Marketing teams.
You must have the technical background to learn cutting-edge developer and ML tools quickly. You must be passionate about writing, with a penchant for clarity, accuracy, simplicity, and organization. Our team is growing fast and the customers are growing even faster, so you must be comfortable working with a high degree of autonomy in a fast-paced environment. If this sounds exciting, we want to hear from you!
Engagement Details:
- Time commitment: 40 hours/week
- Duration: month to month (with flexibility if needed)
- Start: ASAP
Responsibilities:
- Plan and write documentation for developers, ML engineers, and technical architects of all experience levels: Technical guides, API and client references, walkthroughs, and sample apps.
- Contribute to the information architecture and user experience of the developer portal.
- Create a maintenance and iterative improvement cycle for our documentation
- Collaborate closely with engineering and product on new feature documentation.
- Collaborate closely with customer success and developer advocates to understand user needs and address them with documentation.
- Collect and use qualitative (eg, user research) and quantitative (eg, analytics) data to help improve the documentation content and user experience.
Requirements:
- Experience planning, researching, writing, and editing technical documentation for developers in a startup environment.
- Experience using and documenting SDKs, APIs, and similar tools.
- Proficiency with static site generators, version control, managing docs as code, OpenAPI, and a docs platform such as Redocly or Readme.
- Superb writing skills with an obsession for clarity, accuracy, and simplicity.
- Curiosity, thoroughness, organization, enthusiasm, and self-direction.
Preferred but not required:
- Experience with databases, machine learning, or search technologies.
- Experience creating diagrams and video tutorials.
About Client:
Client is the leading vector database for building accurate and performant AI applications at scale in production. The client's mission is to make AI knowledgeable. More than 5000 customers across various industries have shipped AI applications faster and more confidently with the client’s developer-friendly technology. The client is based in New York and raised $138M in funding from Andreessen Horowitz, ICONIQ, Menlo Ventures, and Wing Venture Capital.
Skills Required
- Experience planning, researching, writing, and editing technical documentation for developers in a startup environment.
- Experience using and documenting SDKs, APIs, and similar developer tools.
- Proficiency with static site generators.
- Proficiency with version control systems (docs as code workflows).
- Experience managing docs as code and working with OpenAPI.
- Experience with a docs platform such as Redocly or Readme.
- Superb writing skills with strong emphasis on clarity, accuracy, and simplicity.
- Curiosity, thoroughness, organization, enthusiasm, and self-direction.
- Experience with databases, machine learning, or search technologies.
- Experience creating diagrams and video tutorials.
What We Do
We’re a content writing service on a mission to partner with marketers—like you 😊—dedicated to sharing knowledge and fostering connections through content. We’ve been around since 2016, and have powered content for hundreds of marketers and businesses of all sizes, including WebMD, Money.com, Calendly, and User Testing. Whether you need content production taken off your plate or expert writers to augment your staff, our menu of services and community of the top 1% of writers and editors guarantees your content’s success.
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