Conjointly offers a powerful and intuitive platform and expert support for insights about markets, customers, product, and pricing questions. We are an Australian-headquartered provider of quantitative research services to large and small companies (mostly in the USA and Europe). Through automation, we increase efficiency for our clients, but maintain a human connection and high research quality. As we grow (in the number of products that we offer and in clients' awareness of us), we need passionate researchers, software developers, and other team members to join us for remote roles.
As a Technical Writer, your primary responsibility will be to create, maintain, and update well-structured documentations to support business processes, requirements, and systems. You will also extend support to the marketing team in generating clear and comprehensive user guides to be published on the company website.
A suitable candidate should be based in Russia or the Southeast Asia region in the time zone between GMT +8 and GMT +11. The ideal candidate should be fluent in both English and Russian language to work on documentation building.
Responsibilities:
- Work closely with Business Analysts and Developers to collect and document business requirements, processes, and system specifications;
- Create, update, and maintain documentation, including but not limited to functional requirements documents, process flowcharts, data dictionaries, and user manuals;
- Organize and maintain a centralized repository for all documentation;
- Implement best practices for document version control and access management;
- Analyze and document current business processes and workflows;
- Create process maps and diagrams to visualize and communicate process improvements;
- Gain deep understanding of products and services, and translate complex information into engaging and user-friendly content to be published on the company website.
- Candidate must be fluent in communication and writing in both English and Russian language;
- Bachelor's degree in business, information technology, or a related field;
- Experience in writing technical documents and procedure manuals for various audiences;
- Proficiency in documentation tools, such as Microsoft Office, Confluence, or other relevant software;
- Understanding of business analysis methodologies and techniques;
- Detail-oriented with a focus on accuracy and completeness;
- Ability to work collaboratively within a team and interact with various stakeholders;
- Eagerness to learn and adapt to new technologies and methodologies.
Daily Work Routine:
- Full-time remote work, Monday to Friday, from 9am to 5pm in your timezone. (Candidate should reside in time zone between GMT +8 to GMT +11)
- Availability for calls and meetings during working hours.
- Communication and collaboration through Slack and Zoom platforms.
Recruitment Process:
- Submit your CV in English
- Initial interview with HR
- Second interview with Reporting Manager
- Final interview with Director, Reporting Manager, and HR
- Successful candidates will be required to sign a Non-Disclosure Agreement.
- Note! We will only consider applications from candidates who live in the time zone between India to the Pacific Islands. Please note that we are NOT a recruitment agency or studio.
- Emphasis on automation and avoiding repetitive tasks.
- Engaging and dynamic team working towards a common mission.
- Competitive salary.
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What We Do
Conjointly is an all-in-one survey research platform, with easy-to-use advanced tools and expert support. It gives you access to millions of survey respondents and sophisticated product and pricing research methods. We offer a powerful solution for when you need quick and reliable market research: From exploring new markets to validating your big decisions, you can get the insights you need with a simple platform that encapsulates robust methodologies developed over decades of market research practice. When you need custom research or help with the self-serve tools, our researchers are here to help
