Pfizer

People Experience Manager

Posted 4 Hours Ago

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Hồ Chí Minh, VNM

Hybrid

Senior level

Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical

We’re in relentless pursuit of breakthroughs that change patients’ lives.

The Role

Partner with business leaders to drive headcount planning, org design, talent management, employee experience, and change initiatives. Provide HR metrics and decision support, coach leaders on HR processes, manage HR system implementations (e.g., Workday), handle recruitment/onboarding/offboarding, ensure policy compliance, and manage employee and union relations.

Summary Generated by Built In

Use Your Power for Purpose
At Pfizer, the People Experience division is at the heart of our mission to improve patients' lives. Your unique perspectives and experiences will help us challenge the status quo and create space for meaningful work. Whether you are supporting our colleagues directly or working behind the scenes, your contributions will be vital in making Pfizer a place where everyone can thrive.
What You Will Achieve
In this role, you will:

Drive headcount planning, org structure design/changes and support business leaders to plan year-round talent management processes including performance and workforce evaluation, development and succession plans
Develop and influence the change in the organization: project plans, risk management, review impact of solutions for the business
Shape a positive employee experience across various stages, from recruitment to retention.
Act as coach and business partner to leaders and business teams, consult with all leaders to drive engagement and continuous improvement mindset in Pfizer's culture.
Provide decision support through HR metrics
Manage implementation of new systems, processes and programs such as Workday enhancements, portal enhancements and changes, etc.
Participate in the ongoing review of HR processes and make recommendations for process efficiencies.
Provide timely and effective coaching to all leaders and colleagues on HR processes and programs, driving utilization of on-line and Shared Services tools when appropriate.
Support recruitment, onboarding, offboarding, and compensation activities, staying updated on labor laws and advising managers on personnel issues
Ensure understanding, alignment and adherence to all Pfizer global and regional policies.
Local policy design to align with changes in the market or local legislation, in collaboration with COEs and stakeholders.
Management of compliance matters in alignment to internal policies.
Work with HR Centers of Excellence on the required and ad hoc in-country projects and activities.

Here Is What You Need (Minimum Requirements)

A BA/BS with 5+ years of experience
Demonstrate business acumen, strategic and innovative thinking
Extensive knowledge of effective HR procedures and policies
Excellent consulting skills
Ability to coach and build strong relationships with diverse individuals across the organization
Proficiency in MS Office
Experience in managing employee relations and union relations

Bonus Points If You Have (Preferred Requirements)

Demonstrated ability in managing employee relations and union relations
Understanding and integration of both internal and external business drivers
Knowledge of financial metrics to drive talent outcomes for the business
HR working experience in a multi-national organization
Proven track record of promoting employee value proposition
Experience in Change Management
Strong interpersonal and communication skills
Ability to work collaboratively in a team environment
High level of emotional intelligence and adaptability
Experience using common AI tools, including generative technologies such as ChatGPT or Microsoft Copilot, to support problem solving and enhance productivity. Demonstrated curiosity for exploring how these tools can improve outcomes and understanding of responsible AI practices, including risk management and ethical use

Work Location Assignment: Hybrid
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers .
People Experience

Skills Required

Bachelor's degree (BA/BS)
5+ years of experience
Business acumen with strategic and innovative thinking
Extensive knowledge of HR procedures and policies
Excellent consulting skills
Ability to coach and build strong relationships across the organization
Proficiency in MS Office
Experience managing employee relations and union relations

What the Team is Saying

Pfizer Compensation & Benefits Highlights

Healthcare Strength — Health coverage includes comprehensive medical with robust mental‑health networks, plus dental and vision options, and coverage for infertility/family‑building and transgender‑affirming care. Recent U.S. summaries name mental‑health partners and outline multiple plan choices.
Retirement Support — The retirement program provides a 401(k) with company match plus an additional employer Retirement Savings Contribution, along with financial‑planning support and company‑paid life and disability insurance. These elements are highlighted as part of the core U.S. package.
Parental & Family Support — Parental leave is described as up to 26 weeks in the U.S. when combining paid non‑medical parental leave with medical recovery where applicable, with exact pay and weeks dependent on circumstances and plan elections. Family‑building support includes egg preservation, adoption, and surrogacy coverage.

Learn more about Pfizer's Compensation & Benefits →

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The Company

HQ: New York, NY

121,990 Employees

Year Founded: 1848

What We Do

Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.

Why Work With Us

We are the inventors, the problem solvers, the big thinkers — those who surmount any hurdle to deliver breakthrough medicines to the people who are counting on them the most.