Technical Writer (Remote Opportunity)

Posted Yesterday
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Hiring Remotely in Charleston, SC, USA
In-Office or Remote
Mid level
Artificial Intelligence • Cloud • Information Technology • Machine Learning
The Role
Writes, edits, and maintains complex technical documentation, including manuals, reports, specifications, presentations, policies, procedures, workflows, requirements, design documents, and training materials. Coordinates documentation activities, interviews technical staff, communicates process changes, supports SDLC releases, reviews drafts, and trains stakeholders. The role supports Department of Veterans Affairs data migration and syndication initiatives within EHR modernization.
Summary Generated by Built In

VetsEZ is currently seeking a Tech Writer to join a team to support a project with the Department of Veterans Affairs. The position will support the Data Migration & Syndication effort within the Electronic Health Record Modernization Integration Office (EHRM-IO).

The candidate must reside within the continental US.

Responsibilities:

• Coordinates work activities, writes and edits highly complex technical information technology-related documents, including presentations, manuals, reports, and specifications.

• Develop and distribute communications related to core functions, e.g., SDLC quarterly releases, Process/Policy changes, etc.

• Edit documentation for style, clarity, consistency, and adherence to customer guidelines.

• Research highly complex technical concepts to edit policies, procedures, workflows, and manuals and create new technical documents.

• Conducts interviews with various technical staff to gather data for documentation.

• Strategically document, communicate, and train processes to engrain in people, process, and technology culture.

• Evaluates and provides feedback on draft documents and attends documentation reviews.

Requirements:

• Bachelor's degree in English, journalism, computer science, or related discipline.

• 3+ years of relevant technical writing experience

• Ability to interface with technical staff and end-users to understand functional requirements to develop processes and procedures.

• Experience and understanding of good documentation practices and proficiency with core Microsoft software/systems such as Word, Excel, Project, SharePoint, PowerPoint, etc.

• Experience with Change Management functional, regression, performance, etc.

• Experience with all phases of the System Development Life Cycle (SDLC), mainly creating the User's Requirements Document and translation into a Functional Requirements Document and Design Document (when applicable).

• Demonstrated experience in the development and maintenance/update of technical documents needed for developers to start coding, distribution of final codes, training guides, and physical training for code deployment.

• Experience in the VA or other federal organizations desired.

• Experience with Data Migration and Data Syndication within the VA desired.

• Ability to obtain a Government clearance.

Security Clearance Requirements

U.S. Citizenship is required.

Must be eligible to obtain and maintain a Government clearance.

  

Benefits:

• Medical/Dental/Vision

• 401k with Employer Match 

• PTO + Federal Holidays  

• Corporate Laptop 

• Training opportunities  

• Remote Opportunity

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

Sorry, we are unable to offer sponsorship at this time.

Skills Required

  • Bachelor’s degree in English, journalism, computer science, or a related discipline
  • 3 or more years of relevant technical writing experience
  • Ability to interface with technical staff and end users to understand requirements and develop processes and procedures
  • Experience with good documentation practices and Microsoft Word, Excel, Project, SharePoint, and PowerPoint
  • Experience with change management, including functional, regression, and performance activities
  • Experience with all phases of the System Development Life Cycle
  • Experience developing and maintaining technical documents, coding documentation, distribution materials, training guides, and deployment training
  • Experience with the Department of Veterans Affairs or other federal organizations
  • Experience with data migration and data syndication within the Department of Veterans Affairs
  • Ability to obtain and maintain a government security clearance
  • U.S. citizenship
  • Residence within the continental United States
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The Company
HQ: San Diego, CA
144 Employees
Year Founded: 2012

What We Do

VetsEZ is a digital services firm with expertise in the rapid delivery of modern, user-centric, and data-driven digital solutions that helps the federal government serve our people better. We accelerate the missions of our federal partners through human-centered design (HCD), DevSecOps practices, and automation and by leveraging the power of artificial intelligence, machine learning, and cloud computing in public and private clouds. VetsEZ is a mature Service-Disabled, Veteran-Owned Small Business (SDVOSB), appraised at CMMI-DEV L3 and certified as an ISO 9001, ISO 20000-1, and ISO 27001 company. VetsEZ is a prime contractor on VA T4NG, NITAAC CIOSP3, SEC OneIT, and GSA MAS.

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