Technical Writer

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Chicago, IL
Hybrid
Mid level
Fintech • Payments • Financial Services
Adyen is the financial technology platform of choice for leading companies across the globe.
The Role
The Technical Writer will create user-friendly technical documentation for developers integrating with APIs and SDKs, support design and layout, automate documentation processes, and ensure content quality by reviewing contributions from non-writers.
Summary Generated by Built In

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.


Technical Writer

Do you enjoy working on the nitty gritty, but also looking at the bigger picture? Do you love to break down complex text into easy to understand content? Are you able to shift focus and tone according to different audiences? We are looking for a Technical Writer to join the team who can understand the technical details and can write documentation for developers interested in integrating with our APIs or SDKs.

You will be part of our Payments development team, based in Chicago. Here, you will get familiar with and work on the payment industry's most advanced and robust platform.


What You’ll Do

  • Write technical documentation for our external developer audience, such as API reference docs and developer guides.
  • Deliver clear and concise documentation in simple and easy-to-read English.
  • Support design and layout.
  • Conceptualize and help integrate solutions to automate and actively optimize our docs.
  • Review, challenge and copy edit the content created by non-writers and drive best practices in technical writing with others.


Who You Are

  • You have 3+ years of experience in technical/developer documentation.
  • You have experience with docs-as-code (git, markdown).
  • You enjoy working together with developers and product managers to deliver quality documentation.
  • You can write conceptual documentation, detailed integration guides, code samples, API reference, and other online materials in a clear and concise manner.
  • You are outspoken and you like to take ownership. You are determined to influence content, drive the documentation strategy, user experience, and tooling.
  • Experience developing with programming languages such as Java, Python, C#, PHP, Ruby, or others are a plus.
  • Previous fintech experience is preferred, but not required.


The annual base salary range for this role is $100,000 - $130,000; to learn more about our compensation philosophy, please click here.


Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!


What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

All your information will be kept confidential according to EEO guidelines.


This role is based out of our Chicago office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles. This role is hybrid, with at least 3 days per week in the office.


Top Skills

C#
Git
Java
Markdown
PHP
Python
Ruby

What the Team is Saying

Person1
Isabelle
Group, Product Manager
“What makes Adyen unique and great place to work is the tremendous amount of ownership each individual gets. Every day you help solve pivotal and complex problems, and you have the opportunity to make a true impact on the success of the company and it“
Isabelle
Sebastian
Angel
Mika
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The Company
HQ: Amsterdam
4,196 Employees
Hybrid Workplace
Year Founded: 2006

What We Do

By providing end-to-end payments capabilities, data-driven insights, and financial products in a single solution, Adyen helps businesses achieve their ambitions faster.

Our team members are motivated individuals from different cultures that help each other do remarkable things every day and across time zones. We face unique technical challenges at scale and we solve those as a team. And together, we deliver innovative and ethical solutions for businesses all across the world.

With 28 offices across the globe, Adyen serves customers including Meta, Uber, Spotify, Casper, Bonobos and L'Oreal.

Why Work With Us

At Adyen, everything we do is engineered for ambition. We started with payments, at a time when providers offered services based on a patchwork of systems built on outdated infrastructure. Ambition demanded more. So we set off to build a financial technology platform for the modern era, entirely in-house, from the ground up.

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Adyen Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
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