SOFTSWISS is looking for a Middle Technical Writer to join the 1C Team. 1C is our internal system for managing corporate processes and financial reporting.
In this role, you'll create user guides, procedures, and release notes for employees who work with 1C. You will manage the 1C product documentation independently and grow your skills with support from the team.
Purpose of the role:As the dedicated writer on this team, you'll:
Keep 1C documentation clear, accurate, and easy to find. Employees can get answers without asking around.
Set the standard for technical communication quality across the teams that rely on 1C.
Partner with product, development, and QA teams to turn complex information into plain, usable guidance.
Write, edit, and maintain user guides, procedures, how-to articles, and tutorials.
Write release notes from information you gather directly from product owners and technical specialists.
Gather and check information with product owners, business analysts, developers, QA engineers, and other specialists.
Review documentation for clarity, accuracy, and consistency.
Identify gaps in documentation standards and workflows, and propose improvements.
English at C1 level or higher.
Russian at B2 level or higher.
3+ years of experience in technical writing.
Strong writing, editing, and proofreading skills.
Experience writing user guides in both conceptual and task-based styles, for different audiences.
Experience writing release notes.
Experience managing and maintaining content in Confluence.
Knowledge of the Microsoft Style Guide or Google Developer Documentation Style Guide.
Experience using AI tools as part of a daily writing workflow to optimize writing.
Experience with Git and a docs-as-code workflow, including working in tools like Docusaurus.
Experience using Visual Studio Code, Cursor, or a similar code editor.
Able to plan and manage work independently, without close supervision.
Strong written and verbal communication skills.
Strong attention to detail, critical thinking, and time-management skills.
Experience in fintech or iGaming.
Familiarity with 1C or similar business applications.
Experience writing API documentation.
A portfolio that includes user guides and release notes.
Private health insurance
Sports benefits
Comprehensive Mental Health Program
Free English lessons (online)
Local language courses
Paid time off
Maternity leave support
Referral program rewards
Upskilling, internal workshops, and participation in professional conferences and corporate events
Skills Required
- Proficiency in English (C1 or higher)
- Russian at B2 level
- Minimum of 3+ years of experience in technical documentation
- Expertise in fintech domain
- Docs-as-code experience
- Proven experience writing user guides in explanatory and procedural styles
- Excellent knowledge of Microsoft Style Guide, Google Style Guide, or similar
- Experience in API writing and familiarity with API documentation tools
- Experience with Git
- Experience working with Cursor, VS Code, or similar developer tools
- Experience in writing release notes
- Proficiency with managing Confluence content
- Experience in writing and proofreading technology-related content
- Excellent written and verbal communication skills
- Critical thinking
- Self-motivated; able to work independently and in a team with little supervision
- Ability to influence and communicate effectively with technical and non-technical people
- Examples of user guides, API documentation, or release notes
What We Do
SOFTSWISS is a global iGaming technology provider offering a comprehensive ecosystem of software solutions for online casinos and sportsbooks. The company specializes in B2B solutions, including a Casino Platform, Game Aggregator, and Sportsbook Platform, as well as the Affilka affiliate marketing tool. They provide turnkey and white-label services, enabling operators to efficiently launch and manage their gambling businesses worldwide.
