Technical Writer II

Posted 4 Days Ago
Be an Early Applicant
Cork
In-Office
Junior
Other • Security
The Role
Join a team of 60+ writers to create content for smart building software, including DITA XML documents and technical illustrations, with guidance from senior members.
Summary Generated by Built In

What you will do

Johnson Controls is a smart buildings company. We provide complete hardware and software solutions to make buildings safer, more comfortable, and more efficient. 

Our Technical Writing org consists of 60+ writers at all experience levels. We do more than just write. As a uniquely large technical communication department, we have built our own DocOps processes: authoring tooling, publishing platform, CCMS, style guide, review/editing, illustration, patents. The majority of our content is authored in DITA XML but we also support other authoring tools such as InDesign, Framemaker and Madcap Flare.

The Technical Writing org have a track record of innovation within the company. We have won innovation competitions and had several patents granted. 

How you will do it

  • Creating content for a business unit supporting program releases under the guidance of more senior team members

  • Working closely with teams of engineers, developers, product management, marketing across the world

  • Creating content in DITA xml and content management systems

  • Creating technical illustrations

  • Providing DocOps support. You will have the opportunity to support one of our process teams.

What we look for

  • Ability to work from the Cork office three days per week

  • Educational background in English, Journalism, Technical Communications, Languages, Software & Hardware Engineering, Multimedia or Science

  • Excellent communication and interpersonal skills. You will be working closely with the development and product management teams

  • Ability to plan your workload and multi-task

  • Technical illustration skills: Photoshop and Illustrator or similar

Desired skills

  • Experience with topic-based writing, preferably DITA xml

  • Document control and revisioning in content management or version control systems

  • Technically skilled. Knowledge of scripting languages, APIs, SQL is desired.

What we offer

  • Welcoming, collaborative and connected work culture, access to Employee Assistance Program (EAP), hybrid working, health care, pension scheme, paid maternity/paternity, employee education, sports & social club and many more

#LI-Hybrid

#Gosia

Top Skills

APIs
Dita Xml
Framemaker
Illustrator
Indesign
Madcap Flare
Photoshop
Scripting Languages
SQL
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The Company
HQ: Chennai
100,000 Employees

What We Do

At Johnson Controls, we transform the environments where people live, work, learn and play. From optimizing building performance to improving safety and enhancing comfort, we drive the outcomes that matter most. Dedicated to protecting the environment, we deliver our promise in industries such as healthcare, education, data centers and manufacturing. With a global team of 100,000 experts in more than 150 countries and over 130 years of innovation, we are the power behind our customers’ mission.

Our leading portfolio of building technology and solutions includes some of the most trusted names in the industry, such as Tyco®, York®, Metasys®, Ruskin®, Titus®, Frick®, Penn®, Sabroe®, Simplex®, Ansul® and Grinnell®.

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