ROLE SUMMARY
We are looking for a specialized Technical Writer to enhance our digital ecosystem documentation in a part-time freelance capacity. The ideal candidate will connect complex asset pipelines with user experience, translating intricate processes—such as 3D rendering pipelines, metadata schemas, API integrations, and secure portal access—into clear, actionable documentation for developers, creative teams, and external stakeholders.
KEY RESPONSIBILITIES
The essential functions include, but are not limited to:
• Produce functional specifications from discovery and implementation artifacts.
• Create and maintain developer documentation, including REST APIs and integration guides.
• Write user-focused documentation, tutorials, FAQs, and knowledge base content.
• Document complex workflows related to 3D digital asset ingestion, version control, metadata tagging, taxonomy, and rendering pipelines (e.g., USD, glTF, OBJ formats).
• Create clear administrative and end-user documentation detailing portal configuration, single sign-on (SSO), role-based access control (RBAC), and asset sharing protocols.
• Collaborate with developers, product managers, designers, QA engineers, 3D technical artists, and business stakeholders to gather and validate information.
• Maintain documentation using Markdown (e.g., within Obsidian) following documentation-as-code practices.
• Create diagrams, workflow maps, wireframe annotations, and process documentation.
• Establish documentation standards, templates, and review processes as needed.
CANDIDATE SPECIFICATIONS
• 3+ years of technical writing experience in Digital Asset Management (DAM) systems, complex web applications, or SaaS platforms.
• Strong understanding of 3D digital asset lifecycles, file formats (glTF, USD, FBX, OBJ), metadata management, and creative workflows (e.g., Maya, Blender, Unreal Engine, CAD).
• Experience documenting digital portals, user onboarding, permission tiers (RBAC), and SSO.
• Proficiency with modern Docs-as-Code workflows (Markdown, Git/GitHub) or headless CMS platforms (ReadMe, GitBook, Confluence).
• Strong understanding of REST APIs, JSON, authentication, and web technologies.
• Excellent written communication skills, with the ability to tailor content for both technical and non-technical audiences.
• Ability to independently interview stakeholders and synthesize information from multiple sources.
• Bachelor's degree in English, Computer Science, Visual Effects & 3D Animation, Information Architecture, or equivalent practical experience.
Desirable
• Familiarity with Obsidian and static site generators such as MkDocs.
• Knowledge of Mermaid or similar diagramming tools.
• Experience with documentation automation, CI/CD, and AI-assisted authoring.
• Understanding of accessibility, UX writing, and content strategy.
• Knowledge of game production or the Unreal Engine pipeline.
About Journey
The Multidimensional Experience Agency
Journey is a global design and innovation agency shaping the future through multidimensional experiences (MDX) that connect people, brands, and culture.
Our layered MDX approach crafts story-driven, sensory-rich engagement across physical, immersive, digital, and virtual spaces—fuelled by creative and technological innovation.
Born from a legacy of pioneering studios, Journey blends strategic thinking with deep creative expertise to deliver solutions across industries.
Journey’s MDX approach fuels growth and forges lasting value for audiences and partners, by creating cultural connections that resonate with impact.
Start your journey here www.journey.world
Skills Required
- 3+ years of technical writing experience in Digital Asset Management (DAM) systems, complex web applications, or SaaS platforms.
- Strong understanding of 3D digital asset lifecycles and file formats (glTF, USD, FBX, OBJ).
- Familiarity with creative workflows and tools (Maya, Blender, Unreal Engine, CAD).
- Experience documenting digital portals, user onboarding, permission tiers (RBAC), and SSO.
- Proficiency with Docs-as-Code workflows (Markdown, Git/GitHub) or headless CMS platforms (ReadMe, GitBook, Confluence).
- Strong understanding of REST APIs, JSON, authentication, and web technologies.
- Excellent written communication skills and ability to tailor content for technical and non-technical audiences.
- Ability to independently interview stakeholders and synthesize information from multiple sources.
- Bachelor's degree in English, Computer Science, Visual Effects & 3D Animation, Information Architecture, or equivalent practical experience.
- Familiarity with Obsidian and static site generators such as MkDocs.
- Knowledge of Mermaid or similar diagramming tools.
- Experience with documentation automation, CI/CD, and AI-assisted authoring.
- Understanding of accessibility, UX writing, and content strategy.
- Knowledge of game production or the Unreal Engine pipeline.
What We Do
Journey is a global design and innovation studio pioneering multidimensional experiences (MDX) that transform how people perceive, engage and interact with the world. With studios in New York City, Miami, Los Angeles, London and Dubai, we blend strategy, design, technology and narrative to create sensory-rich journeys that ignite emotion and deepen connections between people, brands and culture. Our innovative Experience Stack draws on expertise in physical design, lighting, live & immersive, and emerging technology to deliver industry-first solutions for entertainment, healthcare, retail, hospitality, real estate and cultural institutions. At Journey, we're not just designing experiences that are consumed, but that are lived and felt across every dimension of human interaction. Get started at www.journey.world.
