Technical Writer, Docs Content
Who we areAbout StripeStripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the teamTechnical writers make Stripe products easy to use for developers and everyday users. Our documentation must exemplify quality and instill trust.
Stripe cares deeply about the experience of our users, from enterprise software developers to small business owners. Our products and internal tools require innovation and creativity to create an excellent user experience and to increase developer velocity. We need writers with excellent writing ability and solid technical competence to provide an engaging developer experience.
What you'll doYou'll join the Stripe Docs Content team to help users adopt our industry-leading technologies, and to help Stripe product teams ship exemplary documentation at docs.stripe.com.
Responsibilities- Document Stripe products, including conceptual overviews, task-based guides, APIs, and tutorials for different products
- Maintain content quality through curation, user feedback, and content performance analysis
- Work alongside our developers, product teams, and support engineers to ensure content expertise and documentation accuracy
- Deliver results in a dynamic work environment with plenty of autonomy
- Push Stripe docs forward by dreaming up and implementing new ways to deliver, author, analyze, and interact with technical content
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements- 4+ years of technical writing experience
- Able to collaborate, partner with, and learn from other skilled tech writers
- Proficient in HTML and Markdown
- Conversant with Git and VSCode
- Adept at communicating technical concepts clearly and precisely
- Experience with backend languages like Ruby, Go, Python, PHP, Node, or Java
- Experience with large information architecture projects
- Experience balancing multiple product launches
- Experience working with a team of technical writers
Skills Required
- 4+ years of technical writing experience
- Able to collaborate, partner with, and learn from other skilled tech writers
- Proficient in HTML and Markdown
- Conversant with Git and VSCode
- Adept at communicating technical concepts clearly and precisely
- Experience with backend languages like Ruby, Go, Python, PHP, Node, or Java
- Experience with large information architecture projects
- Experience balancing multiple product launches
- Experience working with a team of technical writers
Stripe Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Stripe and has not been reviewed or approved by Stripe.
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Healthcare Strength — Healthcare is positioned as comprehensive across mental, physical, and medical plans. Mental-health support is repeatedly surfaced as a meaningful part of overall coverage.
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Parental & Family Support — Parental leave and fertility benefits are highlighted as core elements of the package. Leave-related benefits are portrayed as a standout area of support for families.
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Fair & Transparent Compensation — Compensation is framed as a relative strength compared to other parts of the employee experience. Pay is frequently characterized as competitive and, for many roles, perceived as fair in absolute terms.
Stripe Insights
What We Do
Stripe is a technology company that builds economic infrastructure for the internet. Businesses of every size—from new startups to public companies like Salesforce and Facebook—use the company’s software to accept online payments and run technically sophisticated financial operations in more than 100 countries. Stripe helps new companies get started and grow their revenues, and established businesses accelerate into new markets and launch new business models. Over the long term, Stripe aims to increase the GDP of the internet.
