Technical Writer (Contract to Hire)

Figure is an AI robotics company developing autonomous general-purpose humanoid robots. The goal of the company is to ship humanoid robots with human level intelligence. Its robots are engineered to perform a variety of tasks in the home and commercial markets. Figure is headquartered in San Jose, CA.

We are looking for a Senior Technical Writer to lead the documentation of deployment and customer-facing information.

Responsibilities: 

• Develop, update, and manage Operational Process Manuals, Repair Manuals, Safety Information Guides, and other essential documents
• Gather information from subject matter experts (such as engineers, software developers, product managers, safety leads and technicians) to ensure accurate and effective documentation
• Standardize content using documentation tools
• Assist in creating operator and technician-friendly training content, including step-by-step guides and visuals
• Create dashboards and tracking tools to monitor documentation updates, report progress, and optimize content based on feedback
• Develop new and/or revise existing content as necessary and on-time, based on the request
• Create and own a change request and revision control process for all published documentation. Manage said tasks in a  collaboration software dashboard such as JIRA.

Requirements: 

• Technical writing experience (software and/or hardware) with knowledge of relevant content development tools
• Bachelor’s degree, certificate in Technical Writing, or equivalent professional experience
• Strong attention to detail, strong personal organization, collaboration, and time management skills. Ability to be creative and open-minded when approaching problems
• Markup language experience (such as HTML, XML, DITA XML, or SGML)
• Structured authoring tool experience (such as oXygen, XMetaL, structured FrameMaker, or Arbortext Editor)
• Content Management System (CMS) experience (such as SDL/RWS, etc.)
• Style guideline experience (Simplified Technical English, S1000D, MIL-STD, MMSTP, or custom style guide creation or contributions)
• Great communicator 

The US hourly range for this contract position is $55-$70/hr.

The pay offered for this position may vary based on several individual factors, including job-related knowledge, skills, and experience. The total compensation package may also include additional components/benefits depending on the specific role. This information will be shared if an employment offer is extended.