Senior Technical Writer/Communications Specialist – Auditor’s Handbook Development
KeenLogic is seeking a Senior Technical Writer / Communications Specialist to support the U.S. Senate Office of the Secretary, Senate Disbursing Office (DO) in developing the Senate's Auditor's Handbook. The Disbursing Office oversees the Senate's financial operations, including accounts payable, payroll, accounting, budgeting, employee benefits, and financial systems management.
Working closely with Government stakeholders and subject matter experts, this position will research, analyze, organize, and transform complex financial, regulatory, audit, and policy information into clear, accurate, and user-friendly guidance for Senate auditors. The resulting handbook will become the authoritative reference used by Accounts Payable auditors to ensure expenditures are reviewed consistently, accurately, and in accordance with Senate rules, policies, and applicable regulations.
This role combines technical writing, information architecture, content strategy, editing, and publication support to produce a professional, publication-ready handbook. The successful candidate will collaborate with financial professionals, policy experts, and auditors to create standardized procedures, decision frameworks, reference materials, visual aids, and practical job aids that improve usability and support long-term maintenance of the publication.
These summaries give candidates a much better understanding of who the customer is, why the project exists, what they'll be building, and how their role contributes to the Senate's mission, which is especially important for attracting experienced federal professionals.
Position Details
- Contract Length: Six-month base period with one six-month option
- Schedule: Full-time (40 hours/week)
- Location: Washington, DC
- Schedule: 3 days onsite, 2 days remote (subject to change based on stakeholder engagement)
- Customer: U.S. Senate, Office of the Secretary – Disbursing Office
Required Qualifications
- Bachelor's degree
- 5+ years producing technical, financial, audit, compliance, regulatory, or policy documentation
- Experience with the production of professional publications or user-focused guides.
- Demonstrated ability to convert complex subject matter into clear, concise, and user-friendly written guidance
- Experience working with financial, accounting, auditing, budget, compliance, regulatory, or internal control subject matter experts and translating technical requirements into operational guidance.
- Experience researching, analyzing, and synthesizing information from multiple authoritative sources, including policies, regulations, procedures, and precedent based guidance.
Key Responsibilities
- Research Senate policies, statutes, regulations, and audit guidance
- Interview stakeholders and subject matter experts
- Draft handbook chapters, procedures, checklists, job aids, and decision frameworks
- Translate complex technical and policy information into clear guidance
- Maintain consistent formatting, terminology, citations, and document structure
- Edit drafts through multiple review cycles and incorporate stakeholder feedback
- Develop tables, diagrams, process flows, and publication-ready documents
Preferred Qualifications
- Experience supporting federal financial management or auditing organizations
- Experience with publication layout, style guides, and document governance
Skills Required
- Bachelor's degree
- 5+ years producing technical, financial, audit, compliance, regulatory, or policy documentation
- Experience with the production of professional publications or user-focused guides
- Demonstrated ability to convert complex subject matter into clear, concise, and user-friendly written guidance
- Experience working with financial, accounting, auditing, budget, compliance, regulatory, or internal control subject matter experts and translating technical requirements into operational guidance
- Experience researching, analyzing, and synthesizing information from multiple authoritative sources, including policies, regulations, procedures, and precedent based guidance
- Experience supporting federal financial management or auditing organizations
- Experience with publication layout, style guides, and document governance
What We Do
Today’s government agencies must continually evolve to keep pace with the dynamic and rapidly changing technology landscape. To ensure continual innovation and improvement, these agencies must be able to anticipate all future needs while embracing technological advancements. At KeenLogic, we create value through differentiation, innovation, and technology to drive high-quality enterprise IT services such as help desk as a service — for government customers. We combine the latest states of “what is” with an unrealized yet needed version of “what could be.” KeenLogic operates two distinct lines of business: (1) Enterprise IT Services (Helpdesk/Service Desk) (2) Network/Internet Services (Fixed-Wireless Microwave Broadband) We have a 10-year track record of high-quality performance and service delivery and a reputation for taking exceptional care of our team. The company is well funded and capitalized to support new project ramp-up and overhead costs, has a highly experienced executive and management team, and a board of directors with over 20 years of management and operations experience. We aim to provide the highest standard of customer service to government agencies by leveraging a corporate foundation that is built on CMMI Level III business processes, leadership, and financial strength. Key attributes: • 10-year history of providing quality, customer-focused IT solutions • Excellent past performance and track record • 95% employee retention rate • Small business agility with large business resources • Secret facility clearance • Well capitalized for project ramp-up • KeenLogic is a reputed enterprise IT services and help desk solutions provider that answers today’s problems while anticipating the needs of tomorrow.
