Technical Writer (12 month FTC)

Posted 2 Hours Ago
Be an Early Applicant
Cork, IRL
In-Office
Junior
Other • Security
The Role
Create technical content and illustrations for product releases, authoring primarily in DITA XML and CMS. Collaborate with engineers, developers, product management and marketing globally. Provide DocOps support and work under guidance of senior writers to produce and revise documentation and illustrations.
Summary Generated by Built In

What you will do

Johnson Controls is a smart buildings company. We provide complete hardware and software solutions to make buildings safer, more comfortable, and more efficient. 

Our Technical Writing org consists of 60+ writers at all experience levels. We do more than just write. As a uniquely large technical communication department, we have built our own DocOps processes: authoring tooling, publishing platform, CCMS, style guide, review/editing, illustration, patents. The majority of our content is authored in DITA XML but we also support other authoring tools such as InDesign, Framemaker and Madcap Flare.

The Technical Writing org have a track record of innovation within the company. We have won innovation competitions and had several patents granted. 

How you will do it

  • Creating content for a business unit supporting program releases under the guidance of more senior team members

  • Working closely with teams of engineers, developers, product management, marketing across the world

  • Creating content in DITA xml and content management systems

  • Creating technical illustrations

  • Providing DocOps support. You will have the opportunity to support one of our process teams.

What we look for

  • Ability to work from the Cork office three days per week

  • Educational background in English, Journalism, Technical Communications, Languages, Software & Hardware Engineering, Multimedia or Science

  • Excellent communication and interpersonal skills. You will be working closely with the development and product management teams

  • Ability to plan your workload and multi-task

  • Technical illustration skills: Photoshop and Illustrator or similar

Desired skills

  • Experience with topic-based writing, preferably DITA xml

  • Document control and revisioning in content management or version control systems

  • Technically skilled. Knowledge of scripting languages, APIs, SQL is desired.

What we offer

  • Welcoming, collaborative and connected work culture, access to Employee Assistance Program (EAP), hybrid working, health care, pension scheme, paid maternity/paternity, employee education, 23 days of paid holidays, sports & social club and many more

#LI-Hybrid

#Gosia

Skills Required

  • Ability to work from the Cork office three days per week
  • Educational background in English, Journalism, Technical Communications, Languages, Software & Hardware Engineering, Multimedia or Science
  • Excellent communication and interpersonal skills
  • Ability to plan workload and multi-task
  • Technical illustration skills: Photoshop and Illustrator or similar
  • Experience with topic-based writing, preferably DITA XML
  • Document control and revisioning in content management or version control systems
  • Knowledge of scripting languages, APIs, SQL

Johnson Controls Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Johnson Controls and has not been reviewed or approved by Johnson Controls.

  • Retirement Support Retirement support is positioned as a meaningful part of the package through employer 401(k) matching, repeatedly framed as a strong pillar of the overall rewards mix. The matching contribution is described with specific match levels in multiple places, reinforcing perceived value for long-term saving.
  • Leave & Time Off Breadth Time off is presented as comparatively robust, with multiple paid holiday categories, vacation time, and sick time described as generous or “amazing” in places. Paid time off breadth appears to be a consistent contributor to total rewards attractiveness beyond base pay.
  • Flexible Benefits Benefits are described as broad and customizable, spanning standard medical/dental/vision plus optional add-ons like pet insurance, identity protection, and legal support. Tuition reimbursement is repeatedly highlighted as a high-value option supporting professional development.

Johnson Controls Insights

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The Company
HQ: Chennai
100,000 Employees
Year Founded: 1885

What We Do

At Johnson Controls, we transform the environments where people live, work, learn and play. From optimizing building performance to improving safety and enhancing comfort, we drive the outcomes that matter most. Dedicated to protecting the environment, we deliver our promise in industries such as healthcare, education, data centers and manufacturing. With a global team of 100,000 experts in more than 150 countries and over 130 years of innovation, we are the power behind our customers’ mission. Our leading portfolio of building technology and solutions includes some of the most trusted names in the industry, such as Tyco®, York®, Metasys®, Ruskin®, Titus®, Frick®, Penn®, Sabroe®, Simplex®, Ansul® and Grinnell®.

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