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Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
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See yourself at Twilio
Join the team as Twilio’s next Developer Educator, Video (Developer Ecosystem).
About the job
This position is needed to grow, educate, and engage Twilio’s global developer audience through video and media. As a Developer Educator, you’ll combine developer fluency with strong storytelling and on-camera presence to create longform and shortform video content that helps developers succeed with Twilio’s platform. You’ll develop concepts, outlines, and scripts, appear on camera, and collaborate closely with our video production team to bring educational, engaging content to life.
This role involves collaborating with a global team to plan, create, and deliver developer content, in partnership with product, brand, as well as marketing teams. The ideal candidate thrives in dynamic environments, aiming to boost customer satisfaction through high-quality, developer focused content.
Responsibilities
In this role, you’ll:
- Grow and engage Twilio’s developer audience through long- and short-form video that educates and entertains developers on Twilio’s platform, showcases compelling use cases, and delivers engaging content tailored to them.
- Develop concepts, outlines, and scripts, and regularly appear on camera for tutorials, explainers, and occasional vlog- or vodcast-style pieces.
- Collaborate with developers and subject-matter experts across Twilio to ensure content is technically accurate, relevant, and aligned with developer needs.
- Partner closely with Brand and Marketing teams, providing clear briefs and feedback, and reviewing final edits for technical accuracy, clarity, and overall quality.
- Publish and maintain content across Twilio’s developer channels, primarily YouTube and social platforms, ensuring consistency of voice and experience.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
- 2–3 years creating developer-focused content (videos, tutorials, talks, or blogs) with strong developer empathy and the ability to write and clearly explain code.
- Proven ability to generate compelling technical video ideas for developers and turn them into clear, engaging stories for YouTube and social platforms.
- Basic experience with basic video production, including filming, lighting, and sound, and working effectively with a professional video team.
- Strong collaboration and project management skills, with the ability to coordinate stakeholders, manage multiple projects, and meet content deadlines.
- Comfort using analytics and feedback from YouTube and social platforms to iterate on topics, formats, and storytelling.
Desired:
- Basic hands-on experience with video editing tools (e.g., Premiere Pro, Final Cut, DaVinci Resolve, CapCut, or similar)..
- Familiarity with OBS or similar tools for screen capture, livestreams, or recordings.
- Experience working with Airtable or similar tools for content planning and production workflows.
Location
This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
The estimated pay ranges for this role are as follows:
- Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $106,320 - $132,900.
- Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $112,560 - $140,700.
- Based in the San Francisco Bay area, California: $125,040 - $156,300.
- This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information
Applications for this role are intended to be accepted until June 30, 2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.
Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Twilio Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Twilio and has not been reviewed or approved by Twilio.
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Healthcare Strength — Healthcare is described as comprehensive, including medical, dental, vision, and mental-health support, which contributes to a strong core benefits foundation.
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Retirement Support — A 401(k) plan with employer match and an Employee Stock Purchase Plan are highlighted, indicating solid retirement and savings support.
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Parental & Family Support — Paid parental leave, adoption and fertility assistance, and family medical leave are emphasized, suggesting robust family-friendly policies.
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What We Do
Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.
