Technical Training Specialist

Posted 10 Days Ago
Be an Early Applicant
Denver, CO, USA
In-Office
80K-100K Annually
Mid level
Information Technology • Software
The Role
The Technical Training Specialist develops training plans, creates materials, conducts classes, and provides software instruction, focusing on continual improvement based on feedback.
Summary Generated by Built In
Location: Denver, Colorado/HybridDenver-based candidates are expected to work in a hybrid model (3 days in the office and 2 days from home)

Do you love technology and helping organizations utilize that technology to become greater than they thought possible?  Are you interested in serving your community and doing your part to keep your community, nation, and planet safe? At Kaseware you will have the chance to do all of that and so much more as a Technical Training Specialist. Kaseware is a company that is changing the world of law enforcement and corporate security forever and, if you are up for a challenge, we would like you to consider helping us make the world a safer place.

The Technical Training Specialist is responsible for developing and executing training plans, training materials, and classes, scheduling classes at client facilities (both remote and in-person), and providing software instruction to our clients on use of the Kaseware product. They also review results and trainee feedback to improve materials and classes, as well as identify and develop additional software training opportunities.

Job Type: Full-time, exempt

Responsibilities and Duties:

  • Assess individual and group training needs; maintain individual and group training records
  • Plan, prepare, and research lessons
  • Organize and promote courses
  • Develop and deliver programs of learning activities
  • Prepare teaching/course materials
  • Instruct users on an individual or group basis
  • Apply new technologies to deliver courses and improve the learning experience for users (e.g., distance learning, interactive CBT, blended training)
  • Own and maintain the Kaseware Learning Management System
  • Keep personal IT skills and knowledge up to date
  • Ability to travel up to 50% of the time

Required Skills and Experience:

  • A minimum of 3 years of experience as a technical trainer, training specialist, or a similar role
  • Exceptional analytical and conceptual thinking skills
  • Advanced technical skills
  • Excellent documentation skills
  • Fundamental analytical and conceptual thinking skills
  • Experience creating training materials and giving presentations
  • Competency in Microsoft applications including Word, Excel, and Outlook
  • Experience in use/administration of an LMS
  • A track record of following through on commitments
  • Excellent planning, organizational, and time management skills
  • A history of leading and supporting successful projects

Preferred Experience:

  • Training experience in public safety, law enforcement, CAD, and/or RMS

Required Education:

  • Bachelor's Degree in business or a related field, which may include Adult Education, Computer Science, Business, or Engineering

Other Requirements:

  • Language: English

Benefits:

  • Salary Range: $80,000-$100,000
  • Excellent health, dental, and vision insurance with generous company contribution
  • Flex Spending Accounts
  • Unlimited paid vacation
  • 12 paid company holidays
  • Paid Sick Time
  • Paid Parental Leave
  • 401k with company matching
  • EcoPass provided for Colorado-based employees

About Kaseware:

Kaseware is a dynamic start-up company located in the Denver metro area. We build state-of-the-art software for law enforcement and corporate security customers. We serve those that serve our communities and make our world safer.

Due to the nature of our business, you must be able to pass a full CJIS compliant fingerprint based background check, which is required for individuals needing access to criminal justice information (CJI).
U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

We expect this role to be open until May 31st or until filled.

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The Company
HQ: Denver, CO
73 Employees
Year Founded: 2016

What We Do

Kaseware is transforming how organizations handle incident reporting, investigations, case management, and collaboration by delivering robust, innovative, accessible, and best in class solutions. Our mission is to positively impact citizens and employees around the world by helping those entrusted with their safety and security do their jobs better, more successfully, and more efficiently. We are a cutting edge technology company that prides itself on being innovative and forward looking – from using agile/lean techniques to develop our cloud-centric solutions… to using best-in-breed cloud applications and paperless processes to run our business… to providing unique benefits-of-the-future to our employees. We were founded by the team that built the FBI’s award winning case management system, Sentinel, while employed as the CIO and Special Agents of the FBI. Their collective 35 years of investigative and software/technology experience uniquely positioned them to create Kaseware and will enable us to continue to innovate. If you manage incident reporting, investigations, information, cases or collaboration in law enforcement, government, non-profit or for profit organizations, Kaseware can help you do it more effectively, faster and cheaper. Contact us at [email protected] to schedule a free demonstration and learn about how we can help you achieve your mission. If you are looking to join a fast-paced, values-focused and growing company, Kaseware may have a perfect job for you. Contact us at [email protected] to learn about the exciting benefits of working at Kaseware. For more information about Kaseware, visit us online at www.kaseware.com.

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