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We believe sound is the most powerful force on earth.
The Role
Lead technical enablement and system excellence for Bose Luxury across EMEA by delivering training, pre- and post-sales technical support, system commissioning, calibration, and advising luxury clients and partners to ensure high-performance installations and drive sales outcomes.
Summary Generated by Built In
At Bose Corporation, we believe sound is the most powerful force on earth - and for over 60 years, we have been a company built on innovation, excellence, and independence. Privately owned, fiercely customer-focused, and driven by our values, we continue to lead industries and transform lives through sound.
Today, Bose Corporation is entering an exciting new era. Across multiple global Business Units and Global Functions, we are shaping the future of audio technology, automotive, luxury, and premium experiences. We invite you to join us in this transformation.
Job Description
Role Overview
The Technical Training & Sales Specialist leads technical enablement and system excellence for Bose Luxury across EMEA.
This role is responsible for elevating dealer, distributor, and integrator capabilities through advanced training, system design guidance, and hands-on technical support-ensuring that McIntosh and Sonus faber systems are consistently delivered to the highest performance standards.
Beyond technical expertise , this role acts as a trusted advisor in the luxury client journey-working directly with high-net-worth clients, architects, designers, and consultants to support system design, product selection, and project execution. The position plays a critical role in influencing successful sales outcomes by ensuring technical credibility, confidence, and excellence at every stage of the project lifecycle.
Roles & Responsibilities
Technical Training & Partner Enablement (EMEA)
Pre-Sales Technical Support & Client Advisory
System Commissioning, Calibration & Performance Optimization
Post-Sales Technical Support
Cross-Functional Collaboration
Experience & Skills
Key Personal Attributes
KPIs & Success Metrics
#LI-SS1
Our goal is to create an atmosphere where every candidate feels supported and empowered in the interviewing process. Diversity and inclusion are integral to our success, and we believe that providing reasonable accommodation is not only a legal obligation but also a fundamental aspect of our commitment to being an employer of choice. We recognize that individuals may have different needs and requirements based on their abilities, and we provide reasonable accommodations to ensure ideal conditions are met during the application process.
Today, Bose Corporation is entering an exciting new era. Across multiple global Business Units and Global Functions, we are shaping the future of audio technology, automotive, luxury, and premium experiences. We invite you to join us in this transformation.
Job Description
Role Overview
The Technical Training & Sales Specialist leads technical enablement and system excellence for Bose Luxury across EMEA.
This role is responsible for elevating dealer, distributor, and integrator capabilities through advanced training, system design guidance, and hands-on technical support-ensuring that McIntosh and Sonus faber systems are consistently delivered to the highest performance standards.
Beyond technical expertise , this role acts as a trusted advisor in the luxury client journey-working directly with high-net-worth clients, architects, designers, and consultants to support system design, product selection, and project execution. The position plays a critical role in influencing successful sales outcomes by ensuring technical credibility, confidence, and excellence at every stage of the project lifecycle.
Roles & Responsibilities
Technical Training & Partner Enablement (EMEA)
- Design and deliver training across product architecture, system design, installation, and calibration
- Execute training via workshops, certifications, and onboarding programs
- Support scalable training frameworks across EMEA markets
Pre-Sales Technical Support & Client Advisory
- Support system design, product selection, and technical planning
- Engage directly with luxury clients, architects, and consultants
- Translate technical solutions into client-relevant benefits
System Commissioning, Calibration & Performance Optimization
- Lead system setup, calibration, and optimization
- Support flagship installations and demonstration spaces
- Support pop-ups, events, and temporary brand activations
Post-Sales Technical Support
- Troubleshoot and resolve technical issues
- Support system optimization and upgrades
- Maintain documentation and best practices
Cross-Functional Collaboration
- Partner with Sales, Marketing, and external stakeholders
- Support dealer success and project conversion
- Provide field insights for continuous improvement
Experience & Skills
- Strong expertise in high-end audio or AV systems
- Experience with system design, installation, and calibration
- Ability to deliver technical training programs
- Strong troubleshooting and communication skills
- Experience in luxury or custom installation environments preferred
- Fluent in English (written and spoken)
- Additional European language required ; preferably Italian, German, or French
Key Personal Attributes
- Passion for technical excellence
- Attention to detail and quality standards
- Strong communication skills
- Ability to operate across diverse European markets
- Collaborative mindset
KPIs & Success Metrics
- Partner Enablement: training and certification impact
- Sales Influence: contribution to project wins
- Installation Quality: system performance consistency
- Technical Support: resolution time and satisfaction
- Brand Execution: quality across installations and events
#LI-SS1
Our goal is to create an atmosphere where every candidate feels supported and empowered in the interviewing process. Diversity and inclusion are integral to our success, and we believe that providing reasonable accommodation is not only a legal obligation but also a fundamental aspect of our commitment to being an employer of choice. We recognize that individuals may have different needs and requirements based on their abilities, and we provide reasonable accommodations to ensure ideal conditions are met during the application process.
Skills Required
- Strong expertise in high-end audio or AV systems
- Experience with system design, installation, and calibration
- Ability to deliver technical training programs
- Strong troubleshooting and communication skills
- Experience in luxury or custom installation environments
- Fluent in English (written and spoken)
- Additional European language (preferably Italian, German, or French)
What the Team is Saying
Kwasi
Engineer, Systems Design
Caitlin
Engineering Project Manager
Sean
PACE Rotational Engineer
Bose
Bose Compensation & Benefits Highlights
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Healthcare Strength — Core medical, dental, vision, and pharmacy coverage is paired with mental‑health EAP support, a 24/7 nurse line, wellbeing apps, and FSA/HSA options. This breadth indicates robust healthcare support spanning physical and mental wellbeing.
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Retirement Support — Retirement offerings include a 401(k) with employer match plus a separate Core Contribution plan, alongside life and disability insurance and financial coaching. Company materials also note a defined‑benefit pension for eligible U.S. employees, reinforcing long‑term security.
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Leave & Time Off Breadth — Paid vacation and sick time, company holidays, paid parental and other leaves, and a hybrid work model are highlighted. Add‑ons like a year‑end office closure and paid volunteer days further expand time‑off flexibility.
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The Company
What We Do
At Bose Corporation, we’re powered by our legendary brands — Bose, McIntosh, and Sonus faber — bringing together more than 175 years of combined technical expertise, craftsmanship and artistry. Founded by Dr. Amar Bose, our company is driven by purpose and devoted to advancing what’s possible in audio — creating transformative experiences in the home, on the go, and on the road.
Why Work With Us
At Bose Corp., we’re united by a simple belief: sound is the most powerful force on earth. It moves us, focuses us, connects us. It’s why we exist to invent—advancing science and art—to deliver transformative experiences. Join us to invent what’s next—and unleash the power of sound, together. Let’s Make Waves.
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Bose Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Typical time on-site:
3 days a week
Framingham, MA HQ
Atlanta
Seoul, Korea
Lisbon, Portugal
Stuttgart, Germany
Tokyo, Japan
Detroit, MI
Learn more
